TONYA PATTON
Detroit,MI
Summary
Driven outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 13 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Billing Specialist II
Greenfield Health Systems
Bingham Farms, MI
03.2023 - Current
- Adhered to HIPAA guidelines and maintained integrity of dialysis policies and procedures
- Monthly claims billing, follow-ups, and rebilling
- Insurance verification, authorization and updating patient insurance
- Complete adjustment transaction.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Analyzed financial data to identify trends in revenue cycles.
Patient Care Coordinator/Registry Clerk
Northwest Detroit Dialysis Center, Greenfield Health Systems
Detroit
02.2013 - 03.2023
- Established a strong work network by building professional relationships with physicians and fellow employees
- Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks and locating files upon request
- Welcomed patients to facility and assisted with registration sign-in process
- Preceptor to new registry clerk accurately and efficiently.
- Scheduling Tests and Procedures
- Conducted data analysis and created reports to track progress against goals.
Dialysis Registry Clerk
Southeast Michigan Kidney Center
Berkley
08.2010 - 02.2013
- Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks and locating files upon request
- Welcomed patients to facility and assisted with registration.
Education
Associate of Science in Healthcare Administration -
Rasmussen University Online
03.2022
Medical Billing and Coding Certificate -
Rasmussen University
03.2019
Skills
- Customer Engagement, Professional and strong problem solver, customer services, communication and active listening
- Billing Dispute Resolution
- Team Collaboration
- Statement Distribution, billing and invoicing
- Scanning documents
- Proficient MicroSoft Office Suite
- Knowledgeable in Crown Web, WPS, EPIC, TIME, QMS, Schedule Wise, Waystar, WPS, Availity, Change Healthcare and Commerical insurance companies website
- Insurance Coverage Verification and prior authorization for treatment
- Analytical, organization and time management
Timeline
Billing Specialist II
Greenfield Health Systems
03.2023 - Current
Patient Care Coordinator/Registry Clerk
Northwest Detroit Dialysis Center, Greenfield Health Systems
02.2013 - 03.2023
Dialysis Registry Clerk
Southeast Michigan Kidney Center
08.2010 - 02.2013
Associate of Science in Healthcare Administration -
Rasmussen University Online
Medical Billing and Coding Certificate -
Rasmussen University
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