Tonya Plumb
Howell
Summary
Compassionate Registered Medical Assistant recognized for productivity and efficiency in completing tasks. Skilled in patient care, medical terminology, and electronic health records management. Excel in communication, empathy, and teamwork, ensuring high-quality patient support and collaboration with healthcare professionals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Byron Medical Group
Howell
04.2013 - Current
- Performed patient assessments, including vital signs and medical history documentation.
- Maintained clinical records according to HIPAA regulations.
- Assisted physicians in exams, treatments, and procedures.
- Collected specimens for laboratory testing according to accepted standards.
- Adhered to HIPAA regulations while handling confidential patient information.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Conducted physical examinations of patients utilizing standard diagnostic instruments.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
- Verified insurance coverage and processed payments from patients.
- Prepared laboratory specimens for analysis and organized lab results.
- Greeted patients upon arrival at the office and managed scheduling of appointments.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
Registered Medical Assistant
Metro Partners In Women's Health
Novi
02.2012 - 04.2013
- Performed patient assessments, including vital signs and medical history documentation.
- Provided instruction to patients on medication usage and treatment plans.
- Maintained clinical records according to HIPAA regulations.
- Assisted physicians in exams, treatments, and procedures.
- Collected specimens for laboratory testing according to accepted standards.
- Adhered to HIPAA regulations while handling confidential patient information.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Conducted physical examinations of patients utilizing standard diagnostic instruments.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
- Prepared laboratory specimens for analysis and organized lab results.
- Greeted patients upon arrival at the office and managed scheduling of appointments.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Incorporated outside records into charts and EHR.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Education
Registered Medical Assistant - Medical Technology
Career Quest Leaning Center
Lansing, MI02-2012
Certified Phlebotomy Technician -
Career Quest Learning
Lansing, MI02-2012
Skills
- Privacy and confidentiality
- Immunization administration
- Inventory management
- Vital sign monitoring
- Medical billing
- Electronic health records management
- Medical terminology
- Diagnostic testing assistance
- Minor surgical assistance
- Clinical applications
- Wound care assistance
- Laboratory specimen collection
- Preventive healthcare measures
- Patient scheduling
- Medical terminology proficiency
- Infection control procedures
- First aid and CPR
- Emergency response preparedness
- HIPAA compliance
- Medical records management
- Clinical documentation
- Medication administration
- Medical office procedures
- Anatomy and physiology
- Vital signs measurement
- Patient assessments
- Patient care coordination
- Regulatory compliance
- Medical equipment operation
- Phlebotomy techniques
Certification
- RMA
- CPT
- BLS/CPR
Timeline
Registered Medical Assistant
Byron Medical Group
04.2013 - Current
Registered Medical Assistant
Metro Partners In Women's Health
02.2012 - 04.2013
Registered Medical Assistant - Medical Technology
Career Quest Leaning Center
Certified Phlebotomy Technician -
Career Quest Learning