Summary
Overview
Work History
Education
Skills
Timeline
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Tonya Porter

Nevada,TX

Summary

Ambitious Catering Manager with 20 years of experience leading efficient and profitable service teams. Successful at meeting client needs while increasing revenue by driving sales. Committed to top-tier customer service and upholding professional, approachable attitude.

Overview

29
29
years of professional experience

Work History

Catering Sales Manager

Alonti Catering
06.2007 - Current
  • Increased event bookings by developing and implementing effective catering sales strategies.
  • Boosted revenue with the creation and execution of customized catering packages for clients.
  • Strengthened client relationships through consistent communication and excellent customer service.
  • Coordinated seamless events by collaborating with cross-functional teams, including chefs, servers, and event planners.
  • Enhanced client satisfaction by addressing and resolving concerns in a timely manner.
  • Generated new business leads through targeted marketing campaigns and networking initiatives.
  • Streamlined processes for improved efficiency in catering sales operations.
  • Negotiated contracts to secure profitable agreements with vendors and suppliers.
  • Conducted site visits for prospective clients to showcase venue capabilities and offerings.
  • Maximized event profitability by upselling additional services and menu items to clients.

Catering Assistant

Preston Hollow Catering
08.2003 - 05.2007
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Collaborated with team members to execute seamless catering events for clients.
  • Offered excellent customer service, addressing client concerns promptly and professionally.

Restaurant Manager

Celebration Restaurant
03.1995 - 08.2003
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Education

High School Diploma -

North Douglas High School
Drain, OR

Skills

  • Sales Initiatives
  • Staff Training and Development
  • Event Planning Proficiency
  • Event Coordination
  • Catering Oversight
  • Marketing Knowledge
  • Corporate Event Expertise
  • Sales Strategy Implementation
  • Creativity and Innovation

Timeline

Catering Sales Manager

Alonti Catering
06.2007 - Current

Catering Assistant

Preston Hollow Catering
08.2003 - 05.2007

Restaurant Manager

Celebration Restaurant
03.1995 - 08.2003

High School Diploma -

North Douglas High School

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Tonya Porter