Tonya Reyes
10242 Whitworth Ln Manassas,VA
Summary
Dedicated and hardworking healthcare professional with over four years of experience in medical assistance. Proven ability to manage operations, provide exceptional patient care, and lead teams in a clinical setting. Bilingual communicator skilled in multitasking and delivering results in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant – Site Supervisor
Mother of Mercy Free Medical Clinic
Woodbridge, VA
09.2020 - Current
- Supervised daily operations of the clinic, ensuring smooth workflow and patient satisfaction.
- Assisted medical staff with patient care, including preparing patients for examinations and recording vital signs.
- Trained and managed a team of volunteers, ensuring adherence to clinic protocols and standards.
- Maintained accurate patient records and coordinated appointments.
- Managed clinic inventory, including medical supplies and equipment procurement.
- Provided bilingual support to facilitate communication between patients and medical professionals.
Customer Service | Pick-Up Desk | Cashier
Lowe's Home Improvement Center, Erie Pa
Gainesville, VA
09.2019 - 08.2020
- Assisted customers with inquiries, transactions, and online order processing.
- Coordinated with vendors for special orders and monitored inventory updates.
- Organized and labeled customer online orders for timely pick-up or delivery.
- Processed payments through POS systems, including cash, checks, and credit cards.
- Enhanced customer satisfaction by addressing feedback and implementing process improvements.
- Maintained store organization by restocking and arranging merchandise.
Education
High School Diploma -
Osbourn High School
Manassas, VA06-2019
Northern Virginia Community College
WoodbridgeSkills
- Bilingual (English/Spanish)
- Patient Care and Medical Assistance
- Knowledge of medical equipment, diagnostic and treatment procedures
- Ability to take vitals, perform point of care testing and use other medical equipment
- Ability to educated patients of their medical diagnosis
- Ability to maintain medical records and record test results
- Inventory and Supply Management
- Ability to use good reasoning and judgement and react calmly in emergency situations
- Computer literate, including the ability to learn and use program specific software
Certification
- BLS Certification (Basic Life Support)
- CPR Certification
Languages
English
Full Professional
Spanish
Full Professional
References
- Alexandra Luevano - Clinic Director
703-965-8125
- Norma Muniz- Clinic Manager
571-357-8613
Timeline
Medical Assistant – Site Supervisor
Mother of Mercy Free Medical Clinic
09.2020 - Current
Customer Service | Pick-Up Desk | Cashier
Lowe's Home Improvement Center, Erie Pa
09.2019 - 08.2020
- BLS Certification (Basic Life Support)
- CPR Certification
High School Diploma -
Osbourn High School
Northern Virginia Community College
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