Tonya Richard-Canova
Metairie,LA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
23
23
years of professional experience
Work History
Front Desk Receptionist
Attorney Patrick Kehoe
2014.04 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Infant Teacher
New Horizon Learning Academy Ii
2023.04 - 2023.10
- Attended to all infants needs along with the app, Procare and Food Administration
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Promoted development of social, emotional, and communication skills in infants.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted sensory development by providing access to different textures.
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Implemented curriculum to enhance classes with learning-focused activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Kept classroom and feeding areas clean, neat and safe.
Teacher Floater
St. Philip Neri LLc
2022.09 - 2023.03
- Where every they needed me I went
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Supported student physical, mental, and social development using classroom games and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Graded and evaluated student assignments, papers, and course work.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Fostered student curiosity and interest through creative hands-on activities.
Daycare Worker
Prime Step 2Daycare And Learning Center
2020.12 - 2022.09
- Attend to children at schools, businesses, private households, and childcare institutions
- Perform a variety of tasks, such as dressing, feeding, bathing, and overseeing play.
- Kept classroom and feeding areas clean, neat and safe.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Promoted development of social, emotional, and communication skills in infants.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted sensory development by providing access to different textures.
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Implemented curriculum to enhance classes with learning-focused activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Monitored classroom to verify safe and secure environment.
Teacher Associate
Babys Playhouse Llc
2019.03 - 2020.06
- with 4 yrs children
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Graded and evaluated student assignments, papers, and course work.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Director
APECC LLC
2014.03 - 2015.11
- I was in charge of 10 employee and 30 children
- Did finances spoke to parents
- Ran the whole place
Teacher
Apecc Llc
2014.03 - 2015.11
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Teacher
Metairie Daycare & Learning Center
2013.11 - 2014.02
- All teachers and instructors not listed separately
Teacher
ALPHABET DAY CARE
2012.11 - 2012.11
- Very bad working contintions and no salarary
Teacher
CHILDREN'S CAROUSEL LEARNING & DAYC
2012.01 - 2012.11
- Took care of infant needs
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Supported student physical, mental, and social development using classroom games and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
PRIMARY COLORS LEARNING CENTER INC
PRIMARY COLORS LEARNING CENTER INC
2011.04 - 2011.04
Office Manager
Performance Automotive Of Jefferson
2007.10 - 2010.12
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
MY LITTLE SPROUT LLC
MY LITTLE SPROUT LLC
2007.10 - 2010.12
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Manager/Bookeeper
Or Lady Of The Lake School
2000.08 - 2005.09
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Child Care Managment -
Associate's Degree
01.2023
Child Development Associate -
Vocational School Certificate
La Tech College, LA04.2009
Skills
- Guest Relations
- Clerical Support
- Correspondence Drafting
- Office Organization
Licenses Certificates
- Ancillary, 08/2023, State of Louisiana
- Ancillary, 10/2019, state of Louisiana
References
References Available on Request
Timeline
Infant Teacher
New Horizon Learning Academy Ii
2023.04 - 2023.10
Teacher Floater
St. Philip Neri LLc
2022.09 - 2023.03
Daycare Worker
Prime Step 2Daycare And Learning Center
2020.12 - 2022.09
Teacher Associate
Babys Playhouse Llc
2019.03 - 2020.06
Front Desk Receptionist
Attorney Patrick Kehoe
2014.04 - Current
Director
APECC LLC
2014.03 - 2015.11
Teacher
Apecc Llc
2014.03 - 2015.11
Teacher
Metairie Daycare & Learning Center
2013.11 - 2014.02
Teacher
ALPHABET DAY CARE
2012.11 - 2012.11
Teacher
CHILDREN'S CAROUSEL LEARNING & DAYC
2012.01 - 2012.11
PRIMARY COLORS LEARNING CENTER INC
PRIMARY COLORS LEARNING CENTER INC
2011.04 - 2011.04
Office Manager
Performance Automotive Of Jefferson
2007.10 - 2010.12
MY LITTLE SPROUT LLC
MY LITTLE SPROUT LLC
2007.10 - 2010.12
Assistant Manager/Bookeeper
Or Lady Of The Lake School
2000.08 - 2005.09
Child Care Managment -
Associate's Degree
Child Development Associate -
Vocational School Certificate
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