Tonya R. Jackson
Director of Operations
New London,CT
Work Preference
Overview
26
26
years of professional experience
12
12
years of post-secondary education
Work History
Director of Programming
S.T.E.P.S., Inc.
10.2023 - Current
- Responsibilities include supervising and implementing after-school programs and activities for middle school and high school students located at Groton, New London, Norwich & Plainfield public schools.
- Oversee weekend programming, YWLD & SLEP which include travel, activities, arts, theater, music, creativity & leadership.
- Provide mental health implementation, assist in grant writing submissions for programs surrounding the Northeast Ct area.
- Provide supervision and scheduling of various staff.
- Encouraged successful relationships with students, staff, and stakeholders to create diverse cultures, abilities and interests.
- Consistent communication with teens, ability to maintain respect and discipline from community partners and participants.
- Developed and maintained interests, invites a cooperative relationship with associates, board members and parents.
- Reports directly to the Executive Director for weekly supervision.
Program Coordinator
S.T.E.P.S., Inc.
08.2022 - 10.2023
- Improved student skills in direct empowerment and communications model.
- Self-advocacy, self-efficacy, self-awareness with reciprocal interactions with peers.
- Affect regulation and behavioral control by 75%.
- Mentor and manage 8 employees to encourage student participation in after-school program.
- Develop programming to implement wellness wheel comprised of social emotional awareness, mental health, intellect, health, spiritual wellness, and college prep for girls ages 12-18.
- Document progress by marginalization, utilization, and data.
- Utilized TCI (Therapeutic Crisis Intervention) Suicidality training to staff, empathy, trauma informed practices.
- Document progress notes daily routines emerging student participation, strengths, and program skills.
- Implement training for staff, monthly meetings, emails, google docs and interpersonal life skill training.
- Retain 80% participation from 8 surrounding middle and high school enrollment into S.T.E.P.S. afterschool program.
- Attend all meetings with staff, Director, and Board members.
Associate Therapist
Embrace Your Difference
08.2018 - 08.2021
- Provided direct clinical services, in-person and virtually, for a wide range of mental health disorders to approximately 28 patients weekly through individual therapy and assessments.
- Managed caseload of adults and children.
- Maintained timely submission of documentation.
- Attended bi-weekly individual supervision to continue developing expertise with clinical supervisor.
- Engaged additional responsibilities, consultations, additional trainings and research of evidence-based interventions and ancillary reading.
- Achieved 95% of client retention.
- Intakes/Discharges and direct analysis completed family history & Bio-psycho-socials.
Owner
Courage to Change Enrichment Leadership & Mentoring, LLC
01.2000 - Current
- Own and operate a private practice collaborative counseling, life coaching, and trauma-informed therapy practices.
- Person centered focus, brief therapy, here and now interpersonal integration.
- Oversee daily operations; screen collaborating therapists to offer affordable broad-spectrum mental health care and provide guidance and training to other budding mental health professionals as needed.
- Couples therapy, individual, and group.
Teaching Assistant (Online Learning)
Capella University
02.2016 - 08.2019
- Provided quality instruction to students through well prepared classes, relevant assignments, fair and holistic assessment of learning, clear documentation of student progress, and support of the academic success for Psychology Master level learners.
- Adequately prepared all course materials and lessons and assisted Primary Instructors for multiple classes.
- Note preparation time will vary based on instructor experience in teaching that course.
- Provided each student with clear course expectations, concise evaluations, and timelines through carefully written topical outlines and approved, standardized syllabus.
- Provided Interesting and relevant assignments for students that demonstrate learning outcomes in online and real-life settings.
- Suitably challenged, engaged, served, and communicated with students to encourage their participation and learning while maintaining mutual value and respect.
- Completed grade books, final grade sheets, learning assessments and final exam assessments on a timely basis via primary instructors' guidance.
- Responded to student questions on a timely basis.
- Identified and referred at-risk students to specific academic support services, ie…library, writing center and academic tutoring services.
- Combined course material, referrals and resources that were applicable to psychometrics and psychological test measurements (PSYCH 7610) as needed.
- Provided institutional guidance to learners and reported to Program Chair, Faculty and Primary Doctoral instructors.
- Provided mentoring to new TA's and worked closely with Lead Teaching Assistant.
- Assisted Primary instructor with educational needs of Master level learners.
- Maintained credentials as required by accrediting councils/agencies and regulatory bodies.
Domestic/Family Violence Group Facilitator
Family Reentry, Inc.
06.2015 - 04.2019
- Knowledge of clinical assessment tools, ie...BDI and multidisciplinary outcomes, diagnosis and treatment of at-risk ex-offenders, youth, men, woman & children.
- Assessed risk assessment, crisis management, conflict resolution of social and emotional awareness.
- Extensive experience in group facilitation, psychoeducation private and group therapy.
- Ability to provide case formulation related to client's treatment readiness or developmental level and problem identification.
- Function as a conduit between monitoring agencies, probation, parole and domestic violence court.
- Conduct clinical assessments/intakes and appropriate placement into the program.
- Ability to collaborate, make appropriate referrals, and interface with other professionals and stakeholders.
- Continual maintenance of professional boundaries with stakeholders.
- Communicate verbally and in writing via monthly reports and summaries of intakes and ongoing assessments of clientele.
- Knowledge of domestic violence with the ability to engage with difficult populations.
- Provided Family Violence Education to all participants and engaged clients to participate in individual and group activities.
- Continued support and use of supervision/consultation to learn and provide more effective treatment services for at-risk population.
- Desire to grow and develop professionally.
MS Dean Assistant/Behavior Specialist
AF Bridgeport Academy
08.2013 - 04.2015
- To work as the behavioral manager and Assistant to the Dean of Students.
- To implement behavior module while encouraging scholars to re-set major defiance, disrespect, and egregious behaviors within school realm.
- Positively engaging teachers to build relationships with scholars; encourage teacher support with scholars during the process of re-entry to class.
- To work as the group facilitator for scholars ages 10-14 assessing psycho-educational group sessions while providing associated counseling/management functions for students enrolled in the group.
- Conducted assessments and intakes for participants that were referred into behavioral center for group sessions.
- To manage supervise and coordinate behavioral center (capacity of 21 scholars) upwards to (30) scholars daily.
- To create an atmosphere of safety, trust, and acceptance of oneself while implementing behavior modification (FBA/ABA) one to one counseling and within weekly group sessions.
- Works closely and collaboratively with school Social Worker.
- Initiated ideas for student support and community referrals.
- Create and input data reports to Deans and Manager of student services.
- Attends all trainings, meetings and parental sessions during school year.
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Skills
Social media control
Marketing tactics
Partnership development
Program creation and implementation
Customer relations
Client service
Business management
Business marketing
Investor relations
Team oversight
Consulting
Strategic planning
Certification
- Certified Clinical Mental Health Counselor
- Trauma Informed Mental Health Counselor
- Certified Mental Health First Aid
- Associate Licensed Professional Counselor
Education
Master of Science - Clinical Psychology
Capella University
Minneapolis, MN 06.2014 - 09.2016
Ph.D. - Psychology
Capella University
Minneapolis, MN 09.2016 - 09.2026
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 21 staff members.
- Collaborated with team of 35 in the development of New London continued education for Mental Health.
- Documented and resolved Mental Health awareness which led to Community Outreach.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Director of Programming
S.T.E.P.S., Inc.
10.2023 - Current
Program Coordinator
S.T.E.P.S., Inc.
08.2022 - 10.2023
Associate Therapist
Embrace Your Difference
08.2018 - 08.2021
Ph.D. - Psychology
Capella University
09.2016 - 09.2026
Teaching Assistant (Online Learning)
Capella University
02.2016 - 08.2019
Domestic/Family Violence Group Facilitator
Family Reentry, Inc.
06.2015 - 04.2019
Master of Science - Clinical Psychology
Capella University
06.2014 - 09.2016
MS Dean Assistant/Behavior Specialist
AF Bridgeport Academy
08.2013 - 04.2015
Owner
Courage to Change Enrichment Leadership & Mentoring, LLC
01.2000 - Current