Tonya Rolo
Blair,NE
Summary
Self-motivated and detail-oriented worker with vast experience. Bringing forth a proven track record of achievement and a reputation for positive collaboration. Confident, hard working, and committed to seeing results in whatever position I am in. Reliable and dedicated to finding a place that will benefit from my superior skill set and energetic drive.
Overview
28
28
years of professional experience
Work History
Fed Funds Administrator
Bankers' Bank Of Kansas
Wichita, KS
10.2006 - 02.2021
- Analyze financial data for investing in Fed Funds market.
- Collaborated with managers regularly to align efforts to confirm accurate financial reporting.
- Developed financial reports and analyzed for monthly, quarterly, and yearly reports.
- Evaluated trade impacts and issued reports on progress and variances.
- Excellent communication skills, both verbal and written.
- Monitor Federal Reserve and customer's accounts.
- Maintained accurate transaction processing.
- Organized and detail-oriented with strong work ethic.
- Prepared reconciliation reports.
- Skilled at working independently and collaboratively in team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Bookkeeper/Proof Operator
Emprise Bank
Hays, KS
11.1998 - 08.2004
- Operated proof machine to list, sort and prove credits, debits and deposits.
- Detected out of balance transactions and followed implemented handling procedures.
- Prepared, sent and received image cash letters and processed all transit bags.
- Processed financial transactions of deposits, payments, checks and withdrawals by encoding numerical data.
Customer Service Representative IV
Intrust Bank
Wichita, KS
03.1995 - 09.1998
- Counted, verified and handled bank deposits, vault, and armored car transactions.
- Examined tellers' reports of daily transactions for accuracy.
- Maintained friendly and professional customer interactions.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
Floor Manager
Wedding Expressions
Wichita, KS
02.1993 - 03.1995
- Assisted customers with selecting certain wedding items or wedding package through carefully curated questions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed store inventory and stock levels to maintain availability of products.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Education
Associate of Applied Science - Fashion Merchandising
Hutchinson Community College
Hutchinson, KS05.1992
High School Diploma -
Plainville High School
Plainville, KS05.1990
Skills
- Bookkeeping and Reconciliation
- Business Operations and Forecasting
- Cash Analysis
- Critical Thinking and Analysis
- Complex Problem-Solving
- Customer Relationship Management
- Data Collection
- Financial Analysis and Reporting
Timeline
Fed Funds Administrator
Bankers' Bank Of Kansas
10.2006 - 02.2021
Bookkeeper/Proof Operator
Emprise Bank
11.1998 - 08.2004
Customer Service Representative IV
Intrust Bank
03.1995 - 09.1998
Floor Manager
Wedding Expressions
02.1993 - 03.1995
Associate of Applied Science - Fashion Merchandising
Hutchinson Community College
High School Diploma -
Plainville High School