Tonya Rolo
Blair,NE
Summary
Self-motivated and detail-oriented worker with vast experience. Bringing forth a proven track record of achievement and a reputation for positive collaboration. Confident, hard working, and committed to seeing results in whatever position I am in. Reliable and dedicated to finding a place that will benefit from my superior skill set and energetic drive.
Overview
28
28
years of professional experience
Work History
Fed Funds Administrator
Bankers' Bank Of Kansas
10.2006 - 02.2021
- Analyze financial data for investing in Fed Funds market.
- Collaborated with managers regularly to align efforts to confirm accurate financial reporting.
- Developed financial reports and analyzed for monthly, quarterly, and yearly reports.
- Evaluated trade impacts and issued reports on progress and variances.
- Excellent communication skills, both verbal and written.
- Monitor Federal Reserve and customer's accounts.
- Maintained accurate transaction processing.
- Organized and detail-oriented with strong work ethic.
- Prepared reconciliation reports.
- Skilled at working independently and collaboratively in team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Bookkeeper/Proof Operator
Emprise Bank
11.1998 - 08.2004
- Operated proof machine to list, sort and prove credits, debits and deposits.
- Detected out of balance transactions and followed implemented handling procedures.
- Prepared, sent and received image cash letters and processed all transit bags.
- Processed financial transactions of deposits, payments, checks and withdrawals by encoding numerical data.
Customer Service Representative IV
Intrust Bank
03.1995 - 09.1998
- Counted, verified and handled bank deposits, vault, and armored car transactions.
- Examined tellers' reports of daily transactions for accuracy.
- Maintained friendly and professional customer interactions.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
Floor Manager
Wedding Expressions
02.1993 - 03.1995
- Assisted customers with selecting certain wedding items or wedding package through carefully curated questions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed store inventory and stock levels to maintain availability of products.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Education
Associate of Applied Science - Fashion Merchandising
Hutchinson Community College
Hutchinson, KS05.1992
High School Diploma -
Plainville High School
Plainville, KS05.1990
Skills
- Bookkeeping and Reconciliation
- Business Operations and Forecasting
- Cash Analysis
- Critical Thinking and Analysis
- Complex Problem-Solving
- Customer Relationship Management
- Data Collection
- Financial Analysis and Reporting
Timeline
Fed Funds Administrator
Bankers' Bank Of Kansas
10.2006 - 02.2021
Bookkeeper/Proof Operator
Emprise Bank
11.1998 - 08.2004
Customer Service Representative IV
Intrust Bank
03.1995 - 09.1998
Floor Manager
Wedding Expressions
02.1993 - 03.1995
Associate of Applied Science - Fashion Merchandising
Hutchinson Community College
High School Diploma -
Plainville High School
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