Tonya Sadler
Pilot Point,USA
Summary
Dynamic professional with a proven track record at Keller Williams McKinney, excelling in client relationship management and negotiation. Successfully expanded client base by 34% through innovative marketing strategies and exceptional service. Adept at operations oversight and time management, ensuring efficiency and satisfaction in every interaction.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Owner/Operator
Dirt Stoppers Cleaning Company
Pilot Point, USA
01.2022 - Current
- Consulted with over 40 customers to identify needs and recommend tailored solutions.
- Managed daily operations to ensure efficiency and service quality.
- Delivered exceptional customer service to address urgent requests and inquiries.
- Utilized time management skills and efficient cleaning methods to meet project deadlines.
- Ordered and restocked cleaning supplies based on workload assessments and upcoming jobs.
- Maintained professional appearance by cleaning and polishing glass doors, mirrors, and surfaces.
- Sanitized bathrooms, kitchens, and similar areas according to established health protocols.
Personal Vehicle Driver Seasonal
UPS
Denton, USA
09.2022 - 11.2023
- Delivered over 100 packages daily to customers in optimal condition.
- Coordinated efficient routes, minimizing delays and optimizing schedules.
- Maintained detailed mileage and fuel reports to monitor costs effectively.
- Utilized GPS and navigation tools to ensure timely deliveries.
- Obtained customer signatures upon delivery to confirm receipt of goods.
- Demonstrated professionalism and friendliness during all customer interactions.
- Enhanced communication and organizational skills through collaboration on team tasks.
Real Estate Sales Agent
Keller Williams McKinney
McKinney, USA
04.2012 - 04.2018
- Identified suitable properties for buyer clients, enhancing satisfaction and trust.
- Expanded client base by 34% through streamlined processes and improved efficiency.
- Marketed, showcased, and staged homes effectively for sellers to optimize visibility.
- Prepared and proofed legal contracts for both buyers and sellers to ensure accuracy.
- Nurtured relationships with clients and co-working agents to facilitate collaboration.
- Guided clients through closing processes with professionalism and integrity.
Retail Store Manager
Sally Beauty Corporate
Denton, USA
03.1990 - 06.2006
- Submitted orders for new inventory to maintain optimal stock levels.
- Coached employees on effective sales techniques and customer issue resolution.
- Optimized store displays through strategic merchandising to enhance visual appeal.
- Oversaw employee performance, addressed issues, and improved efficiency to meet productivity targets.
- Provided direct assistance to customers, assessing needs and staying informed on consumer preferences.
- Delivered exceptional customer service to over 25 salon owners, boosting sales by 10%.
Education
Some College (No Degree) - Finance, Real Estate Law, Principals, Contracts, Inspections
University of North Texas At Dallas
Dallas, TXSkills
- Client service and support
- Time management
- Inventory management
- Cleaning protocols
- Contract preparation
- Problem solving
- Negotiation
- Hiring
- Marketing expertise
- Client relationship management
- Relationship management
- Operations oversight
- Team leadership
- Budget management
Certification
Current Real Estate License
Volunteer Experience
Animal caretaker who loves cooking and helping others. Avid animal shelter volunteer who enjoys trying new recipes and sharing them with others.
Personal Information
As a dedicated mom and proud grandmother of four, I prioritize loyalty and authenticity in my relationships with friends, family, and customers. I hold myself to the highest standards of integrity in every interaction and firmly believe in doing the right thing, even when no one is watching. My commitment to these values shapes my character and guides my actions every day.
Timeline
Personal Vehicle Driver Seasonal
UPS
09.2022 - 11.2023
Owner/Operator
Dirt Stoppers Cleaning Company
01.2022 - Current
Real Estate Sales Agent
Keller Williams McKinney
04.2012 - 04.2018
Retail Store Manager
Sally Beauty Corporate
03.1990 - 06.2006
Some College (No Degree) - Finance, Real Estate Law, Principals, Contracts, Inspections
University of North Texas At Dallas