Tonya Shaw
Monroe,GA
Summary
Adept at enhancing team productivity and financial management, I significantly improved budget accuracy and client satisfaction at Bishop Machine Works. With a strong foundation in office management and a commitment to exceptional customer service, my proactive approach to administrative challenges and expertise in account reconciliation stand out.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
30
30
years of professional experience
Work History
Office Manager
Bishop Machine Works
12.1994 - 01.2025
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Education
High School Diploma -
Social Circle High School
Social Circle, GASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Billing
- Administrative support
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Clerical support
- Account reconciliation
- Credit and collections
- Mail handling
- Human resources
- Administrative oversight
- Financial reporting
- Expense reporting
- Financial accounting
- Report preparation
- Business administration
- Database administration
- Banking operations
- Computer skills
- Documentation and reporting
- Professional and courteous
- Administration and reporting
Timeline
Office Manager
Bishop Machine Works
12.1994 - 01.2025
High School Diploma -
Social Circle High School
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