Tonya N. Smith
Atlanta,GA
Summary
Specialist in improving care coordination and clinical communication to enhance patient outcomes. Skilled in medical documentation and inventory management, promoting teamwork and patient satisfaction. Proven leadership in managing teams of CNAs, Medication Technicians, and medical assistants, with a focus on efficient office operations. Experienced in electronic medical records management, maintaining confidentiality and accuracy in patient care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant (Proceduralist/Coordinator)
Emory Healthcare
Atlanta, Georgia
02.2024 - Current
- Coordinate patient follow-ups and schedule appointments efficiently.
- Obtain medical histories, medication details, symptoms, and allergies.
- Direct patients to exam rooms while preparing for physician examinations.
- Document vital signs and health history in clinic and hospital settings.
- Conduct medical records management, including filing and scanning documents.
- Assist physicians with minor surgeries by preparing operating rooms and sterilizing instruments.
- Perform EKGs, phlebotomy, and other tests based on patient presentation.
- Monitor medical supply levels to ensure timely replenishment and maintain stock.
Medication Tech/Trainer Coordinator
Hirecall
01.2022 - Current
- Deliver compassionate care to enhance patients' physical and emotional well-being.
- Prepare, administer, and document all medications, ensuring safety and compliance.
- Unpack, sort, count, and label incoming medications to maintain optimal inventory levels.
- Review patient progress and documented effects of prescribed medications.
- Assist with feeding and monitored intake to achieve nutritional objectives for patients.
- Explain treatment procedures, medications, and diets to educate patients and families on care progress.
- Collaborate with physicians to create at-home medication guidelines and instructed families on proper administration.
- Monitor patient specimens and test results to promptly alert supervisors of concerning changes.
Medical Assistant/Medication Tech
Horizon Healthcare Management
01.2021 - Current
- Ensure optimal physical and emotional well-being of patients through compassionate care.
- Prepare, administer, and document all medications accurately and safely.
- Manage inventory by unpacking, sorting, counting, and labeling incoming medications.
- Review patient progress to assess effects of prescribed medications.
- Monitor patient intake during feeding to support nutritional goals.
- Explain treatment procedures, medications, and diets to patients and families.
- Administer controlled narcotics, insert IVs, and perform catheterizations efficiently.
- Document complete patient information to address problems and expected outcomes.
Certified Nursing Assistant/Medication Tech
Healthcare Network Staffing
01.2017 - Current
- Administer medications according to physician orders and facility protocols.
- Manage non-medical patient care activities, including laundry, food preparation, and room cleaning.
- Enhance patient quality of life by assisting with daily living activities.
- Monitor patient conditions and promptly reported issues to registered nurses.
- Support nursing staff in developing and implementing effective care plans.
- Facilitate safe patient mobility through skilled assistance.
- Prevent bedsores by consistently repositioning patients every two hours.
Medical Assistant
Whitefoord, Inc, Favorite Healthcare Staffing
Georgia
08.2011 - Current
- Direct patients to exam rooms and prepare them for physician examinations.
- Collect medical histories, medication details, symptoms, and allergies from clients.
- Manage medical records through filing, organizing, and scanning documents.
- Communicate with pharmacies via calls and faxes to submit prescriptions and refills.
- Sanitize, restock, and organize exam rooms, along with medical equipment.
- Document vital signs and health histories for patients in clinical and hospital settings.
- Schedule appointments, register patients, and distribute prescribed sample pharmaceuticals.
- Monitor stock levels of medical supplies, and submit timely replenishment orders.
Pharmacy Tech/Shift Supervisor
CVS Pharmacy
Riverdale, GA
09.2021 - 04.2022
- Streamlined inventory management by overseeing ordering, unpacking, checking, and storing pharmaceuticals.
- Filed claims for warehouse discrepancies involving overages, shortages, and damaged Rx drugs.
- Collaborated with pharmacist in collecting and labeling blood/urine samples for clinical services.
- Supported Pharmacy Manager in fostering relationships with local healthcare providers through outreach initiatives.
- Ensured Pharmacy Department maintained clean, organized appearance with adequate supplies.
- Cultivated a performance-driven culture by recognizing employee achievements and promoting internal leadership development.
- Enhanced operational efficiency through effective coordination of clinical services with pharmacy staff.
- Conducted outreach to health groups and facilities to create growth opportunities for the pharmacy.
Rehab Tech/PCT
Encompass Nursing and Rehab
Newnan, GA
10.2020 - 06.2021
- Educated caregivers on adaptive equipment, enhancing home and work adjustments for disabilities.
- Assessed physical, developmental, and emotional disabilities to support client needs accurately.
- Ensured patient and staff safety by adhering to strict cleaning and sanitizing protocols.
- Collaborated with occupational therapists to plan and execute effective treatment strategies.
- Provided direct encouragement and physical support to help patients achieve therapeutic goals.
- Secured equipment against damage or theft during user transitions.
- Taught patients and families essential work, social, and living skills to improve quality of life.
- Assisted patients with limited mobility in transitioning to and from therapy areas.
Medical Assistant
Kaiser Permanente/NurseFinder
Georgia
08.2019 - 06.2021
- Directed patients to exam rooms and prepared for physician examinations.
- Obtained medical histories, medication details, symptoms, and allergies from clients.
- Managed medical records through filing, organizing, and scanning documents.
- Submitted prescriptions and refills by calling and faxing pharmacies.
- Sanitized and restocked exam rooms while organizing medical equipment.
- Documented vital signs and health history in clinics and hospitals.
- Scheduled appointments, registered patients, and distributed prescribed sample pharmaceuticals.
- Monitored medical supply levels and submitted replenishment orders prior to depletion.
Medication Tech Supervisor/CNA/Scheduler
Cadence of Marietta
Marietta, Ga
08.2019 - 05.2021
- Minimized infection risk through thorough cleaning and sanitization of rooms and equipment.
- Recognized and adhered to six rights of medication administration daily for each patient.
- Maintained accurate records in eMAR system, detailing all medication movements and administrations.
- Monitored and administered medication program for 100 residents effectively.
- Supported implementation of treatment plans by distributing medication at scheduled times.
- Avoided treatment errors by meticulously verifying personal details and medication information.
- Balanced schedules by considering workloads and customer levels when setting appointments.
- Documented production volume, materials used, and quality control measures accurately.
Certified Nursing Assistant/CMA
Pruitt Health/Commpunnel
Macon, Ga
08.2017 - 09.2020
- Assisted patients with limited mental and physical capacity in daily living tasks.
- Maintained comfort by ensuring clean linens and well-stocked rooms.
- Minimized infection risk through thorough cleaning and sanitizing of spaces and equipment.
- Provided skilled mobility support to ensure safe patient movement.
- Upheld safety standards by properly handling biomedical waste disposal.
- Facilitated smooth transitions for patients between beds, wheelchairs, and other locations.
- Maximized patient satisfaction by addressing individual needs effectively.
- Administered medications as per physician orders and facility protocols.
Travel Certified Nursing Assistant/ Medication Aide
Accord Services
Marietta, GA
01.2011 - 12.2019
- Enhanced patient quality of life through assistance with daily living activities.
- Monitored patient conditions and promptly reported issues to registered nurses.
- Managed non-medical care tasks, including laundry, meal preparation, and room sanitation.
- Provided skilled mobility support to ensure safe patient movement.
- Prevented treatment errors by meticulously verifying personal and medication details.
- Administered medications as per physician orders and facility protocols.
- Maintained accurate medication records and documentation for compliance purposes.
- Collaborated with healthcare team members to ensure cohesive patient care.
Psych Technician/CNA/PCT
Northeast Georgia Health System
Gainesville, Ga
01.2019 - 09.2019
- Company Overview: Gainesville, Ga
- Promoted client wellness and independence with close support and initiative-taking skill building.
- Helped medical and mental health team members treat and rehabilitate patients.
- Documented initial and ongoing patient information, including temperatures, blood pressure, and symptoms.
- Cared for patients with mental illnesses, developmental disabilities, and emotional disturbance.
- Restrained violent and suicidal patients with verbal and physical strategies.
- Gainesville, Ga
Multi-Skilled Technician (Non-Certified MA)
St Francis Hospital
Columbus, GA
06.2008 - 07.2011
- Facilitated safe patient mobility through skilled support and assistance.
- Maintained patient comfort with clean linens and well-stocked rooms.
- Reduced infection risk by thoroughly cleaning and sanitizing rooms and equipment.
- Assisted patients with limited capacities in daily living activities such as feeding and grooming.
- Transported patients using wheelchairs, stretchers, or movable beds to various treatment areas.
- Prevented bedsores by consistently turning patients every two hours.
- Coordinated patient admissions through proactive communication with hospital staff.
- Transcribed physician notes, accurately detailing diagnoses and recommendations.
Education
Nursing - AAS
Southern Crescent
Griffin, GAtrue
Skills
- Patient care and education
- Medical documentation and administration
- Vital signs monitoring
- Care coordination and EKG administration
- Clinical communication skills
- Inventory management
- Team building and supervision
- Staff oversight and critical thinking
Certification
- CNA, #CN0028871810
- CMA, #CN0028871810
- CCMA, #P5X2J6D9 (NHA)
- CPhT, #PHTC062485
- BLS Certified
Timeline
Lead Medical Assistant (Proceduralist/Coordinator)
Emory Healthcare
02.2024 - Current
Medication Tech/Trainer Coordinator
Hirecall
01.2022 - Current
Pharmacy Tech/Shift Supervisor
CVS Pharmacy
09.2021 - 04.2022
Medical Assistant/Medication Tech
Horizon Healthcare Management
01.2021 - Current
Rehab Tech/PCT
Encompass Nursing and Rehab
10.2020 - 06.2021
Medical Assistant
Kaiser Permanente/NurseFinder
08.2019 - 06.2021
Medication Tech Supervisor/CNA/Scheduler
Cadence of Marietta
08.2019 - 05.2021
Psych Technician/CNA/PCT
Northeast Georgia Health System
01.2019 - 09.2019
Certified Nursing Assistant/CMA
Pruitt Health/Commpunnel
08.2017 - 09.2020
Certified Nursing Assistant/Medication Tech
Healthcare Network Staffing
01.2017 - Current
Medical Assistant
Whitefoord, Inc, Favorite Healthcare Staffing
08.2011 - Current
Travel Certified Nursing Assistant/ Medication Aide
Accord Services
01.2011 - 12.2019
Multi-Skilled Technician (Non-Certified MA)
St Francis Hospital
06.2008 - 07.2011
Nursing - AAS
Southern Crescent
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