Tonya Smith
Summary
Dynamic Clinical Specialist with expertise in competency-based training and clinical operations. Proven ability to enhance compliance readiness and quality control through innovative educational programs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Education Program Specialist
AdventHealth Medical Group
Tampa
05.2026 - Current
- Facilitate onboarding and role-specific orientation for newly hired clinical staff across multiple departments, ensuring seamless integration into organizational standards, workflows, and patient care expectations.
- Function as educational resource for clinical and non-clinical team members by facilitating skill progression, certification preparation, remediation, and continuous professional development.
- design, implement, and facilitate competency-based education programs, simulation experiences, and blended learning resources that support clinical skill development, compliance readiness, and standardization of best practices.
- Serve as instructor for the Medical Assistant Prep Program and Health Assistants Academy.
- Evaluate and engage with new team members regularly to ensure compliance with clinical standards.
- Evaluates employee performance and progress, providing insights to supervisors.
- Traveled to various locations to mentor and teach clinical team members.
- Facilitate BLS classes for initial certification and recertification of staff.
Clinical Resource Coordinator
AdventHealth Medical Group
Tampa
11.2021 - 05.2026
- Tracks all quality control logs.
- Evaluate competencies for all clinical personnel.
- Facilitated clinical skills training, enhancing staff proficiency and patient care.
- Conduct on- site inspections and educate to ensure patient safety and care.
- Covered front and back offices during staffing shortages.
- Apply for different licensures for providers.
- Sets up contract services for Biomedical Waste management, shredding and water.
- Monitors practice organizational policies and procedures related to clinical care.
- Assist with creating ALN for continuation of medical knowledge.
- Assist with creation of new policies, Standard of Practice, and workflows.
- Participate on medical group committees.
- Work with Clinical excellence to reeducate clinical team members when a risk is identified.
- Work with onboarding to ensure vendors are secured.
- Work with practices when moving and/ or closing of offices.
- Completed assessments and provided recommendations for clinical workflows in new practices and acquisitions.
Clinical Coordinator
AdventHealth Medical Group
Tampa
07.2019 - 11.2021
- Supervised daily activities of clinical team, ensuring effective collaboration among physicians, medical assistants, and support staff.
- Held team huddles weekly.
- Front Office Coordinator Duties
- Developed and adjusted work schedules for Medical Assistant staff
- Ordered and maintained appropriate stock of medications and supplies.
- Trained Medical Assistants on lab procedures
Certified Medical Assistant
AdventHealth MedicalGroup
Tampa
04.2014 - 07.2019
- Collected and documented patient medical information, including blood pressure and weight, to ensure accurate health records.
- Drew blood samples for laboratory testing to assist in accurate diagnosis and treatment.
- Administered injections to patients under physician supervision.
- Prepared patients for physician examinations
- Submitted prescriptions and refills by calling and faxing pharmacies to facilitate timely patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
- Trained Medical Assistants
Education
Medical Assistant
Everest University
Largo, FL04-2009
Skills
- Staff training and competency validation
- Simulation training
- Clinical operations and workflow improvement
- Performance improvement
- Infection control and compliance
- Multi-specialty clinical expertise
Certification
- Nationally Registered Certified Medical Assistant Certification
- Certified BLS Instructor-issued 2026
- CPR\BLS Certified-
Timeline
Education Program Specialist
AdventHealth Medical Group
05.2026 - Current
Clinical Resource Coordinator
AdventHealth Medical Group
11.2021 - 05.2026
Clinical Coordinator
AdventHealth Medical Group
07.2019 - 11.2021
Certified Medical Assistant
AdventHealth MedicalGroup
04.2014 - 07.2019
Medical Assistant
Everest University