ADP Workforce Program
Tonya Speldrick
Virtual Assistant
Las Vegas,NV
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 15 years of experience providing quality administrative support to clients.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Arcadia Inc.
Las Vegas, NV
01.2006 - Current
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provide prompt issue resolutions.
- Data Entry
- Preparing Reports
- Reports to Corporate office on a monthly projection on A/R.
- Make outbound calls to tain information.
- Provide follow up to resolve customer issues.
- Processing new accounts
- Make Daily deposits.
- Provide customer with credits to their accounts when needed.
- Maintain customer accounts.
- File Prelim's
- Prepare releases
- Managed accounts payable and receivable.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Payroll (ADP Workforce)
- Hiring
- Schedule interviews and phone screens.
- Post job openings.
- Review resumes.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Handled client correspondence and tracked records to foster office efficiency.
- Maintained complex digital filing system for financial information.
- Maintained staff directory and company policy handbook for human resources department.
- Accounts Reconciliation.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Arranged rapid office equipment repair and maintenance with vendors.
- Coordinated bookkeeping activities in Tbred, including invoicing and accounts payable.
Education
High School Diploma -
La Puente High School
La Puente, CASkills
AP/AR proficiency
undefinedSoftware
Tbred
Microsoft Excel
Outlook
Timeline
Administrative Assistant
Arcadia Inc.
01.2006 - Current
High School Diploma -
La Puente High School
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