Tonya Stillion
Cambridge,OH
Summary
Patient-focused RN BSN offering 15 -year background driving quality improvements and coaching nursing staff to reach full potential. Strong organizational, communication and multitasking abilities. Expertise in managing medical records, evaluating staff performance and developing continued care plans.
Overview
15
15
years of professional experience
Work History
Director of Nursing Services
Altercare Cambridge
05.2021 - Current
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Performed rounds to observe care and interview staff, residents, and families.
- Lead nursing staff in services to keep employees up to date on changes in policies and procedures in resident care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Planned and assigned workload to nursing staff to direct patient care.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Communicated with patients, ensuring that medical information was kept private.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Unit Manager
Arbors At Marietta
07.2020 - 05.2021
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Coordinated nursing with other services to promote continuity of total regimen of care.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Promoted patient independence by establishing patient care goals and taught and counseled patients, friends and family about medications and self-care skills.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Met with nursing staff and support personnel to plan services, programs and activities.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Director of Nursing
Cambridge Behavioral Hospital
12.2008 - 03.2020
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Performed rounds to observe care and interview staff, residents, and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Communicated with patients, ensuring that medical information was kept private.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Education
Bachelor of Science - Nursing
Ohio University
Athens, OH05.2020
Associate of Applied Science - Nursing
Belmont College
St Clairsville, OH08.2008
Skills
- Manage Records
- Risk Management
- Supply Monitoring
- Performance Evaluations
- Employee Relations
- Effective Multitasking
- Public Speaking
- Discharge and Transfer Procedures
- Employee Coaching
- Schedule Preparation
- Health Information Systems (HIS)
- Leadership and Guidance
- Author Reports
- Program Development
- Practice Standards
- Recruiting and Hiring
- Nursing Protocols
- Floor Assignments
- Budget Planning
- Seasoned in Medical Clinical Procedures
- Time Management
- Strategic Planning
- Problem Identification
- Best Practices and Standards
- Disease Processes
- Corrective Actions
- Behavioral Health
- Team Meeting Management
- Recognition Programs
- EMR Software
- Verbal and Written Communication
- Multidisciplinary Team Collaboration
- First Aid
- Administrative Staff Supervision
- Nursing Ethics
- Regulatory and Statutory Compliance
- Rehabilitation Programs
- Disease Control
- Long-Term Care
- Electronic Medical Record Software
- Team Supervision
- Train Employees
- Quality Assurance Controls
- Facility Inspections
- Critical Thinking
- Hospital Admissions
- Suicide Intervention
- Medicare Compliance
- Nursing Recruitment
- Leadership Development
- Facility Oversight
- Medication Side Effect Knowledge
- Special Events
- Quality Improvement
- Patient Care Assessment
- Acute Rehabilitation
- Quality Assurance
- Therapeutic Measures
- Professional Development
- Clinical Staff Management
- Chronic Disease Management
- Patient Education
- Acute Care
- Staff Evaluations
- Nursing Operations Management
- Family Support
- Medical Equipment Services
- Patient Health Information Access
- Government Regulations
- Staff Scheduling
- Case Management
- Creative Thinking
- Process Improvement
Timeline
Director of Nursing Services
Altercare Cambridge
05.2021 - Current
Unit Manager
Arbors At Marietta
07.2020 - 05.2021
Director of Nursing
Cambridge Behavioral Hospital
12.2008 - 03.2020
Bachelor of Science - Nursing
Ohio University
Associate of Applied Science - Nursing
Belmont College
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