Tonya Summons
Russellville,AR
Summary
Detail-oriented and dependable professional with over 15 years of experience in office management, accounting, retail leadership, and customer service. Recognized for exceptional interpersonal and organizational skills, along with a proven track record in managing departments, overseeing financial processes, and ensuring operational efficiency. Proficient in Microsoft Office and adept at fostering strong relationships with teams and clients to drive collaboration and enhance overall performance. Committed to leveraging expertise to contribute to organizational success and elevate service standards.
Overview
18
18
years of professional experience
Work History
Debone Department
Tyson Foods
08.2025 - Current
- Applied advanced crosscut methods on tender, ensuring minimal meat retention on the frame at optimal production speed.
- Performed meticulous tendon trimming to maintain quality and presentation of tender cuts.
- Executed thorough inspections of tenders for bone contamination prior to processing.
Bookkeeper/Department Head
Hobby Lobby
08.2014 - 06.2023
- Managed cash drawer reconciliations, prepared bank deposits, and verified sales records to uphold financial accuracy and accountability.
- Assisted in managing department operations, including inventory control, product merchandising, and customer service.
- Oversaw team activities to ensure alignment with company policies and maintenance of service standards.
- Coordinated communication with vendors while overseeing the organization of visual display arrangements.
Shift Manager
Hancock Fabric
05.2013 - 08.2014
- Supervised store operations during assigned shifts, including staff assignments and customer service
- Processed sales transactions, balanced registers, and handled daily reports
- Assisted in visual merchandising and restocking merchandise based on seasonal demand
- Addressed customer inquiries, returns and complaints in a professional manner
Asst. Manager
KIRKLAND'S
10.2007 - 04.2013
- Coordinated with store manager to ensure smooth daily operations through effective employee scheduling, meticulous inventory management, and adherence to opening and closing protocols.
- Facilitated team training and development initiatives to uphold exceptional customer service standards.
- Assisted in managing merchandising and visual displays to improve product attractiveness. Supported monitoring of sales performance to identify trends. Contributed to achieving monthly revenue targets.
Housekeeping
Cal-Ark Trucking
10.2007 - 04.2013
- Ensured orderly and hygienic conditions in office and shared areas to promote a productive work environment.
- Maintained a sanitary and professional work environment to enhance staff and visitor experience.
- Performed comprehensive cleaning routines and replenished supplies to support facility upkeep.
Education
Associate of Arts - Business Management
Remington College
Litte Rock, AR05-2005
High School Diploma -
North Little Rock High School
North Little Rock, AR05-1994
Skills
- Bookkeeping expertise
- Administrative coordination
- Retail management
- Stock control and merchandising
- Client relations and team supervision
- Skilled in using Word, Excel, and Outlook effectively
- Data entry accuracy
- Friendly, positive attitude
Timeline
Debone Department
Tyson Foods
08.2025 - Current
Bookkeeper/Department Head
Hobby Lobby
08.2014 - 06.2023
Shift Manager
Hancock Fabric
05.2013 - 08.2014
Asst. Manager
KIRKLAND'S
10.2007 - 04.2013
Housekeeping
Cal-Ark Trucking
10.2007 - 04.2013
Associate of Arts - Business Management
Remington College
High School Diploma -
North Little Rock High School