Tonya Swint

POC: Dominque Jacobs (757-752-0365)

• Oversee and direct Human Resources Unit ensuring HRIS functionality, reporting, action initiation, and processing for GAO and two additional legislative branch agencies' employee personnel, payroll actions, and Time and Attendance.
• Manage development and programming of comprehensive financial, statistical, and human resources reports for senior and executive management, ensuring precision and clarity in data presentation to enhance decision-making processes.
• Revamped the Processing Unit workflow for personnel and payroll action processing, resulting in increased efficiency and productivity.
• Facilitate collaboration meetings with agency directors and Senior Executive Service (SES) staff to implement automated process improvements across all Human Capital Consultant Center (HCCC) units, aiming for enhanced accountability and transparency.
• Developed detailed personnel processing improvement flowcharts to highlight the necessity for system enhancements, aligning operational practices with strategic goals.
• Oversee the Government Accountability Office (GAO) Headquarters Orientation Program to improve onboarding processes for incoming executives, ensuring alignment with organizational objectives.
• Deliver high-level operational insights to senior leadership based on analytical reports that enhance strategic decision-making and ensure regulatory compliance.
• Engaged with GAO Directors to advocate for improved business practices that guarantee adherence to staffing regulations, GAO policy, and executive orders, optimizing personnel processing and management action tracking.
• Represent the agency in high-level interagency meetings and conferences, advocating for GAO’s strategic interests concerning human resources systems, policies, and innovative practices.
• Collaborated with GAO Union, Counsel Office, and SES leadership to reestablish utilization of existing Notice of Action Codes (NOACs) and introduced new agency-specific Notice of Action Codes (NOACs).
• Proactively address potential personnel action problems during processing, ensuring smoother workflows, and mitigating challenges.
• Engage with National Finance Center (NFC) Point of Contact (POC) in daily GOVTA production meetings with key stakeholders to propose system improvements and rectify errors in preparation for version updates throughout transition process and post-transition.
• Coordinated teams from Human Capital Operations (HCO) units to facilitate special projects necessitating increased employee support.
• Developed employee performance work plans, narrative statements, and performance ratings while overseeing unit positions, training, and funding allocations.

POC: Issac Phillips (571) 662-3912.

• Oversaw and directed HR policy and quality assurance initiatives across multiple projects, ensuring compliance with legal standards.
• Formulated strategic policies and generated detailed reports on diverse HR initiatives to elevate agency performance.
• Conducted compliance audits to ensure adherence to regulations and policies.
• Reviewed documentation to identify potential compliance risks and areas for improvement.
• Collaborated with teams to develop and implement compliance training programs.
• Analyzed audit findings and recommended corrective actions for non-compliance issues.
• Facilitated communication between departments regarding compliance-related matters.

POC: Isaac Phillips (571-662-3912)

• Managed cross-functional teams to ensure departmental alignment with organizational objectives.
• Oversaw human resources policies, advising management on compliance, while implementing strategies to enhance operational efficiencies.
• Supervised performance management and recruitment efforts, while organizing training to promote staff development.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Utilized various software and tools to streamline processes and optimize performance.

POC: Chris Kopeck (202-514-7320)

• Directed a team of Human Resources Specialists in HRIS processing of employee personnel and payroll actions, to include garnishments, child support orders, and settlement agreements.
• Processed lump sum payments and benefits actions with precision and accuracy.
• Functioned as a Subject Matter Expert in developing comprehensive analytical reports to identify system inconsistencies.
• Proposed system enhancements and upgrades to elevate office productivity.
• Facilitated communication between management and employees to deliver conflict resolution, address issues, and interpret compensation and benefits policies.
• Assigned work tasks to PPOB employees and implemented a tracking system to monitor assignments.
• Managed oversight of personnel and payroll document-filing system.
• Developed and facilitated comprehensive personnel and payroll training sessions.
• Assessed staff performance and provided recommendations for official training to enhance employee skills and improve performance.
• Oversaw payroll processing for over 5,000 employees while ensuring compliance with regulations.
• Collaborated with Human Resources team members on various projects related to employee benefit programs.
• Managed and processed employee new hires, transfers, terminations, and withholdings.
• Contributed to employee recruitment, hiring, and interview activities.
• Created staff teams based on employee strengths and made adjustments to promote overall productivity.