Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Tonya Taylor

Tonya Taylor

Broken Arrow,OK

Summary

High-performing District Manager with over 25 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful portfolio manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Overview

6
6
years of professional experience

Work History

District Manager

Starbucks
Broken Arrow, OK
07.2022 - Current
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Performed periodic risk assessments of stores within the district to identify potential safety hazards.
  • Reviewed inventory levels at each store in order to ensure adequate stock availability.
  • Worked with direct reports to develop and implement action plans, improving operating results.

Workforce Development Manager

United States Post Office
OKLAHOMA CITY, OK
04.2018 - 07.2021
  • Facilitated onboarding process for new hires, including orientation and training sessions.
  • Organized workshops on career planning and professional development topics.
  • Assessed current trends in the labor market to identify areas of improvement for workforce development initiatives.
  • Monitored industry changes to ensure organizational practices remain competitive in the market.
  • Evaluated effectiveness of existing workforce development programs through data analysis techniques.
  • Collaborated with senior management team to develop comprehensive recruitment strategies.
  • Organized job fairs, seminars, conferences, and other events related to workforce development initiatives.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.

Education

Bachelor of Science - Business Administration And Management

Mid-America Christian University
Oklahoma City, OK
05.1995

Skills

  • Leadership Development
  • Conflict Management
  • Interpersonal Communication
  • Business Planning
  • Business and Operations Analysis
  • Customer Service
  • Performance Oversight
  • Leadership Skills
  • Operations Management
  • Team Leadership

References

References available upon request.

Timeline

District Manager

Starbucks
07.2022 - Current

Workforce Development Manager

United States Post Office
04.2018 - 07.2021

Bachelor of Science - Business Administration And Management

Mid-America Christian University
Tonya Taylor