Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Teran

Reno,NV

Summary

Highly organized and customer-focused professional with 5+ years of experience in fast-paced service roles, including catering and barista positions. Skilled in delivering exceptional client experiences, managing multiple tasks simultaneously, and maintaining a welcoming, polished environment. Strong communicator with a proven ability to handle scheduling, resolve customer concerns, and foster lasting client relationships. Seeking to bring a proactive and personable approach to a front desk role, ensuring smooth daily operations and outstanding customer satisfaction.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Reno, NV
09.2022 - Current
  • Delivered exceptional customer service by greeting and assisting customers, addressing inquiries, and resolving complaints in a professional manner.
  • Built strong customer relationships through effective communication and personalized service, fostering a loyal clientele.
  • Collaborated with team members to maintain workflow during high-traffic periods, enhancing overall efficiency and productivity.
  • Maintained a high level of organization in a fast-paced environment, managing multiple orders and prioritizing tasks efficiently.

Server

Roundabout Catering
Sparks, NV
08.2022 - Current
  • Coordinated with clients, event planners, and team members to execute seamless events, demonstrating strong organizational and multitasking abilities.
  • Managed setup and breakdown of event spaces, maintaining attention to detail to meet client expectations and event standards.
  • Maintained a clean and organized workstation in compliance with health and safety guidelines.
  • Communicated effectively with team members and supervisors to ensure smooth operations and a high level of service.

Education

Associate of Arts - Social Work

Truckee Meadows Community College
Reno, NV
12-2025

Skills

  • Workflow management
  • Cash register operation
  • Professional demeanor
  • Front counter maintenance
  • Hospitality and accommodation
  • Multitasking and organization
  • Time management
  • Positive and professional

Timeline

Barista

Starbucks
09.2022 - Current

Server

Roundabout Catering
08.2022 - Current

Associate of Arts - Social Work

Truckee Meadows Community College
Tonya Teran