Tonya Thomas
Odenville,AL
Summary
Program Quality Manager professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with IATF and other applicable standards and business requirements.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. APQP Quality Engineer
WKW ERBSLOEH AUTOMOTIVE
08.2009 - Current
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of the quality systems and specifications.
- Championed validation efforts for new equipment installations or process changes by creating protocols, executing tests, analyzing data and generating reports demonstrating compliance with established criteria.
- Conducted detailed audits to ensure adherence to VDA 6.3 / IATF standards, maintaining a high level of compliance throughout the organization.
- Perform onsite Customer and Supplier Assessments
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
- Developed and deliver all New model launch APQP / PPAP / Run@Rate / AAR documents using required customer portals.
- Evaluated new materials or components for suitability within existing manufacturing processes while considering factors like cost-effectiveness, durability, and functionality of the finished product.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
Program Manager
WKW ERBSLOEH AUTOMOTIVE
- Managed project timelines and new model launch for the following programs.
- GM D2LC/E2LB program in series production $35.0 Million USD per year, Including the development and tracking of project timelines, prototyping, and packaging encompassing engineering changes for 3 suppliers and 7 customer locations. Travel and customer service in collaboration with WKW-Erbsloeh-German colleagues.
- VW 411 program in series production $12.5 million USD per year. Including the development and tracking of project timelines, prototyping, and packaging encompassing engineering changes.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Established strong relationships with customer and suppliers ensuring support for program initiatives.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Conducted regular audits of processes to ensure compliance with established standards, identifying gaps and recommending solutions for improvement.
Assist Quality Manager
WKW ERBSLOEH AUTOMOTIVE
- Managed 25 quality auditor for production quality department.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Trained personnel on company policy and procedures enforced participation in exercises focused on developing key quality skills.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw LPA audits to evaluate product quality and safety and address non-conformances.
- Lead 8D problem solving activities with production support for root cause analysis
- Monitor status of open complaints and facilitate closure
- Establish process audits for critical production processes
- Decisions regarding the inspection status according to the quality management system
- Determination of preventive measurement to assure quality with production, management and project teams
- Interface with CMM operators determine product conformity
Senior Quality Engineer/ Supervisor
WKW ERBSLOEH AUTOMOTIVE
- Prepared and submitted PPAP to all suppliers; ensure timely launch of overall programs
- PFMEA, Control Plan, Flow Chart
- Responsible for creating and maintaining the gauge instructions
- Improved workflow efficiencies by designing workflow and work cell concepts to increase production, minimize handling and reduce scrap
- Develop, track & monitor all engineering changes
- Budget control & cost variance tracking
- Ensure proper APQP coordination internally to suppliers and OEM customers, all procedures to TS 16949 standards
- Coordinate customer actives such as run at rates, engineering trials, & DOE's
- Ensure part “Quality” standards meet customer specification & drawings
- Develop Specified Action Plans with established target timing
- Assist in packaging development for all Programs
- Responsible for SPC plans, CPK studies, and R&R activities
- Coordinate and manage quality engineering and process for all programs
- Responsible for programming and tracking Factory Systems
- (scrap tracking system)
- Responsible for managing quality auditors to include
- Work Instruction training
- Procedure training
- Standards- VDA 16 plant wide.
- Managed project timelines, ensuring timely delivery of high-quality software releases.
Lead Quality Engineer
Delphi Thermal Interiors
08.2007 - 09.2009
- Responsible for Armrest, Glove box and X164 Upper IP assembly value streams
- First line contact with Delphi Thermal Interiors for complaints, product sign off and all supplier quality issues
- Scheduling and Managing Continual Improvement meetings
- Responsible for tracking all repairs and/or replacement parts to include all RMA's, DMT's and Scrap
- Responsible for updating Control Plan, and Flow Charts
- Analyzing and disposition of all quality issues to include Cost, Quality, Line stoppages, and deliveries.
- Direct involvement with Mercedes engineers on finished product, quality fit and function analysis
- Customer response, Fast response process
- (Containment, Clean point, permanent fix.) Communicating real time quality concern to ensure proper containment to protect the customer and follow up and close all open issues.
Customer Service Engineer/Quality Liaison
Delphi Thermal Interiors
09.2006 - 08.2007
- First line contact with Mercedes for complaints, product sign off and all supplier quality issues.
- Championed Lean Manufacturing principles within the engineering team, cultivating a mindset of continuous improvement throughout operations.
- Management 6 quality control staff to complete inspections/ repair line side.
- Responsible for tracking all repairs and/or replacement parts to include all DMT's and Scrap.
- Analyzing and disposition of all quality issues to include Cost Recovery, Quality, Line stoppages, and deliveries.
- Direct involvement with Mercedes Quality engineers on finished product, quality fit and function analysis.
- (Containment, Clean point, permanent fix.) Communicating real time quality concern to ensure proper containment to protect the customer.
Education
Alabama State Insurances Certification/Licenses - Insurance Agent
Jefferson State Community College
Birmingham, AL01.2002
Some College (No Degree) - Accountant
Gadsden State Community College
Anniston, ALBusiness Certificate - Business Education
Pittard Vocational School
Winterboro, AL.08.1995
Skills
- SOP Development
- Lead Internal / External Auditing
- Quality Management Systems
- Supplier Relationship Management
- Microsoft Office
- Failure mode and effects analysis
- Measurement System Analysis
- Gage R&R Studies
- AIAG / PPAP Control Plan Development
- Process Capability Analysis
- Design of experiments
Certification
- IATF 16949:2016 – Certified Lead IATF Auditor
- ISO 14001:2015 – Auditor
- VDA 6.3 – Certified Process Auditor
- VDA 16 – Visual Inspection/Trainer
- Lead Internal Auditor
- AIAG -APQP, SPC, MSA, PFEMA, PPAP
- Problem Solving Techniques- 8D, 5Why, Fishbone
- Leadership I & II
- OEM Specific Requirements – Visual Inspection/Portal (Rivian, Volvo, Honda, VW, TESLA, BMW, GM, MBUSI)
Timeline
Sr. APQP Quality Engineer
WKW ERBSLOEH AUTOMOTIVE
08.2009 - Current
Lead Quality Engineer
Delphi Thermal Interiors
08.2007 - 09.2009
Customer Service Engineer/Quality Liaison
Delphi Thermal Interiors
09.2006 - 08.2007
Program Manager
WKW ERBSLOEH AUTOMOTIVE
Assist Quality Manager
WKW ERBSLOEH AUTOMOTIVE
Senior Quality Engineer/ Supervisor
WKW ERBSLOEH AUTOMOTIVE
Alabama State Insurances Certification/Licenses - Insurance Agent
Jefferson State Community College
Some College (No Degree) - Accountant
Gadsden State Community College
Business Certificate - Business Education
Pittard Vocational School
Similar Profiles
Faustin NshimiyimanaFaustin Nshimiyimana
Line Assembler at WKW AutomotiveLine Assembler at WKW Automotive
Pamela DustmanPamela Dustman
Robotics Cell Operator, / Parts Polisher / Buffer / Media Blast Operator/. Fork lift Operator / Crane Operator/ Shipping and Receiving Operations. at WKW AutomotiveRobotics Cell Operator, / Parts Polisher / Buffer / Media Blast Operator/. Fork lift Operator / Crane Operator/ Shipping and Receiving Operations. at WKW Automotive
Daniel SimsDaniel Sims
Manufacturing Engineering/Launch Manager at WKW AutomotiveManufacturing Engineering/Launch Manager at WKW Automotive
Matthew ShawMatthew Shaw
Sales Manager at Serra Kia TrussvilleSales Manager at Serra Kia Trussville
Emma WorkmanEmma Workman
Information Systems Technician at United States Navy, USNInformation Systems Technician at United States Navy, USN