TONYA TOLBERT CLAUSELL
MOBILE,ALABAMA
Summary
Dynamic administrative, accounting, HR, and payroll professional with over 30 years of experience, demonstrating a robust skill set in customer service, sales, and human resources. Proven ability to supervise teams effectively while solving complex problems and meeting specific technical and business needs. Exceptional interpersonal skills facilitate seamless collaboration across all organizational levels, ensuring successful project coordination and communication. Expertise in sales and marketing spans various sectors, including retail, broadcasting, radio, and support services, driving results through strategic engagement and relationship building.
Overview
30
30
years of professional experience
17
17
Certifications
Work History
AR Clerk / Executive Assistant / HR-Payroll Coordinator / Accounting Manager
Fausak Tires & Service & Fausak Express Lube (Businesses Sold)
07.2018 - 10.2025
- Executive Support: Handled sensitive information, and streamlined office operations ensuring smooth daily operations. Managed correspondence, scheduled meetings, travel and managed complex calendars and events for the company, as well as being the liaison for owners and staff.
- HR & Payroll: Supported HR initiatives, coordinating background checks, processed payroll and maintained employee records. Worked directly with outside payroll manager of ELM to insure all payroll and HR were processed and submitted accurately on a weekly basis.
- Accounting & Financial Support: Managed accounting processes (accounts payable and receivables) processing customer invoices and vendor payments, prepared financial reports (general ledger, balance & income statements, etc.) and ensuring accurate financial record-keeping.
- Communication: Serving as a key liaison between executives and stakeholders, providing excellent written and verbal communication.
- Technical Proficiency: Proficient in Microsoft Office Suite, Excel, Google Workspace, Egenuity, TireMaster, Simply Genius, Outlook, ADP, ELM prism, Quickbooks (desktop/online) and various HR and accounting software.
- Problem-Solving: Analyzed situations, identifying solutions, and implemented strategies to address challenges.
Accounts Payable/Administrative Assistant (Temp Position)
Clark Personnel / Nephrology Associates of Mobile, P.A
07.2016 - 03.2017
- Payables
- Filing
- Errands
- Research data
- Special Projects
- Create multiple spreadsheets for Administrator/Office Manager/Billing
AR Specialist / HR / Administrative Asst & Office Manager
Express Employment Professionals (Temp Agency)
01.2014 - 07.2016
- Accounts Receivable Specialist: Collections
- Receivables
- Posting payments
- Assisting management with specials research and reports
- Filing HR Assistant: Posting jobs on Monster
- Send PSP test
- Entering background checks
- Scheduling interviews
- Prepare new hire packets for orientation
- Scanning/emailing tax forms
- Random drug testing
- Sending employee reviews to managers
- Follow up with candidates for missing information
- Creating spreadsheets for various projects
- Coordinate events and order products for events
- Assist HR Management with training classes & set up
- Set up travel arrangements for potential new hires
- Update HR files and employee information
- Office Manager: Maintained daily timesheets & company files for all employees.
- Developed company policies & created spreadsheets for Owner
- Accounts Payables/Receivables
- Posted job openings in Mobile Press Register via email to Account Rep
- Scheduled and conducted interviews
- Scheduled meetings for Owner
- Order office supplies, product, etc.
- Responsible for inventory, dispatching, and route sheets.
- Set up and maintain vendor & customer accounts
- Department Liaison
- Responsible for daily deposits
- Cashier and front counter representative
- Filing
Business Office Assistant (School Closed)
Victory University
03.2013 - 05.2013
- Provided analysis to assist in A/R reconciliation of student accounts
- Supervised Business Office Staff / Conducted weekly meetings
- Establish & maintain processes / update student and employee file records
- Work closely with the Financial Aid & Registrar offices to resolve inquiries
- Prepare reports for Financial Aid to review for student refunds
- Assist Coordinator of Student Accounts with student payment arrangements as needed
- Filing / Ordered supplies
Administrative Assistant (Temp Position)
The University of Memphis
08.2012 - 01.2013
- Scheduled, organized, and attended committee and other meetings for supervisor; handles any needed reservation, rental, audio-visual, or catering arrangements; prepared agendas; prepared report on meeting events.
- Served as office liaison to specific outside agencies; coordinated scheduling of events with various units of the University.
- Performed complex research for Director; assists in preparing comprehensive reports. Assist the Director in the development and management of departmental budgets and expenses. Prepared monthly and quarterly reports.
- Monitored and created departmental activities and reviewed policies and procedures and made recommendations for improvements; assisted in formulating and implementing internal office procedures; assisted in enforcing rules and regulations.
- Maintained supervisor's calendar; scheduled appointments; made travel arrangements.
- Ordered, monitored and maintained inventory of supplies; initiated ordering process; researched and evaluated major purchases; made purchasing recommendations.
- Sent and received faxes; notified parties of intention to fax and confirms receipt of fax; sent and received e-mail.
- Time Tracking Reporting: tracked all time and budget expenses for manager's project responsibilities and created monthly report.
- Oversaw departmental ledgers, monitored, verified and reconciled account activity (included revenue and expenditure accounts) and maintained monthly profit & loss report.
- Managed accounts receivable, accounts payable, credit, and collection functions, including processing of invoices and recording of payments received (program revenue).
Human Resources Coordinator
Sunset Contracting, Inc
08.2006 - 07.2012
- Maintained daily timesheets & company file for all employees.
- Responsible for processing weekly payroll for 30+ employees weekly as well as additional certified payroll for other contractors/subcontractors
- Worked directly with Certified Public Accountant to ensure correct year-to-date totals
- Prepared & distributed monthly/quarterly/year-end reports (e.g. w-2's, w- 3's, 941/944/940, A-6, etc.)
- Developed company policies & created spreadsheets for different reports needed to be forwarded to management
- Reconciled accounts receivables and maintain aging weekly
- Responsible for accounts payables for customers by due date
Secretary / Office Manager
GG Portables, Inc. / A&K Services, LLC / Gotta Go Portables, Inc
07.2003 - 08.2005
- Supervised and trained multiple divisions of employees
- Dispatched orders, route sheets and human resources needs to drivers and yardman on a daily basis
- Coordinated and scheduled meetings for Management
- Maintained time sheets to be distributed for payroll each week
- Created procedure manuals for employees to ensure consistent workflow
- Developed company policies
- Created business and marketing plans
- Reconciled accounts receivables and maintained aging on regular basis
- Entered and Distributed Accounts Receivables, Sales reconciliation and driver reports to management as needed
- Visited with clients to ensure service and account needs were up to standard
- Resolved customer service issues
- Maintained up-keep of office supplies, etc.
Education
Cosmetology
Bishop State Community College
Mobile, ALComputer Information Systems
Faulkner University
Mobile, ALHigh School Diploma -
Baker High School
Mobile, AL01.1993
Skills
- Customer/Vendor account & statement reconciliations
- Invoice & Payment processing & scheduling, purchase orders
- Accounts receivable (Relations, credit control, new/closed account authorizations, resolutions
- Accounts Payable management (vendor invoice verification & payment processing, resolutions
- Accounting: Software proficiency, Tax Compliance (sales/payroll), Report prep/coordination (GL's, journal Entries, Balance&Income Statements,month end closing, etc)
- Banking (reconciliations, cash flow/application, deposits & posting, etc)
- Payroll Processing & Administration (150 plus employees)
- Human Resources ( Performance tracking, processes, Benefits (Insurance, Simple IRA,FMLA,PTO, etc), Onboarding, Internal controls, teamwork and collaboration
- Executive Administrator: Professionalism, Multitasking, scheduling, Excellent Communication & Organizational Skills, Active Listener, Adaptability & Flexibility, Creative Problem Solver, proactive & self motivated, interpersonal & Analytical thinking, goal setting and much more
- Applications: MS OFFICE (Word, Excel (Pivot tables & Vlookups), PowerPoint, Publisher, Access, Project, Outlook), Quickbooks, ADP, CBS, C&S, Simply Genius, Egenuity, TireMaster, ELM Prism, Banking, etc
Certification
- Dealing with Difficult People
- Developing Emotional Intelligence
- Employment Law
- FMLA Compliance
- Anti-Harassment for Everyone
- How to Manage & Organize Accounts Payable
- HR’s Role in COVID-19
- Human Resources for Anyone with Newly Assigned HR Responsibilities
- Leadership & Management Skills for Women
- Overcoming Negativity
- Payroll Law
- Succeeding as an Administrative Professional
- Successful Employee Onboarding
- The Controller’s Workshop
- The Essentials of HR LAW
- The Women’s Conference
- Understanding Financial Statements
Inspiring Women of the Gulf Coast 2024
On March 26, 2024, I was recognized and awarded as one of the "Inspiring Women on the Coast". It was an honor to be selected and recognized for all the behind the scenes empowerment that I am blessed to be able to accomplish and provide to so many people. This organization shines light on so many women who are making impacts along the Gulf Coast through their talents and connections. It was an honor to be a part of the selection of women.
Languages
English
Native or Bilingual
Timeline
AR Clerk / Executive Assistant / HR-Payroll Coordinator / Accounting Manager
Fausak Tires & Service & Fausak Express Lube (Businesses Sold)
07.2018 - 10.2025
Accounts Payable/Administrative Assistant (Temp Position)
Clark Personnel / Nephrology Associates of Mobile, P.A
07.2016 - 03.2017
AR Specialist / HR / Administrative Asst & Office Manager
Express Employment Professionals (Temp Agency)
01.2014 - 07.2016
Business Office Assistant (School Closed)
Victory University
03.2013 - 05.2013
Administrative Assistant (Temp Position)
The University of Memphis
08.2012 - 01.2013
Human Resources Coordinator
Sunset Contracting, Inc
08.2006 - 07.2012
Secretary / Office Manager
GG Portables, Inc. / A&K Services, LLC / Gotta Go Portables, Inc
07.2003 - 08.2005
Cosmetology
Bishop State Community College
Computer Information Systems
Faulkner University
High School Diploma -
Baker High School