Summary
Overview
Work History
Education
Skills
Timeline
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Tonya Towne

Mishawaka,IN

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Receiving Associate

MSC Industrial Supply
Elkhart, IN
01.2017 - Current
  • Traced missing material and shipments through vendor and customer communications.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Identified and reported inventory discrepancies to supervisor with recommendations for correction.
  • Investigated inventory discrepancies to maintain recordkeeping validity.

Warehouse Associate

Welch Packaging
Elkhart, IN
02.2014 - 03.2016
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Secretary

Classic Seamless Gutters
Osceola, IN
05.2012 - 12.2013
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Sent and distributed mail and parcels.
  • Assisted with accounts receivable and accounts payable functions.
  • Managed multiple calendars and contacts using computer software.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Organized files, faxed reports and scanned documents, maintaining clean organized work area.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Cleaning Professional

Hoosier Cleaning Service
Mishawaka, IN
10.2009 - 04.2012
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Created inventory checklists and stocked housekeeping carts.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Sanitized frequented areas and equipment using approved supplies.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.

Education

High School Diploma -

Mishawaka High School
Mishawaka, IN
06.2006

Skills

  • Product Expert
  • Hand Jack Use
  • Warehouse Safety
  • Barcode Scanner Use
  • Material Handling
  • Safety and Compliance
  • Shipping and Receiving
  • Cleaning and Sanitizing
  • Box and Container Packing
  • System Updating
  • Work Order Following
  • Customer Relations
  • Barcode Labeling
  • Basic Mathematics
  • Time Management
  • Workflow Planning
  • Organization and Prioritization
  • Data Documentation
  • Critical Thinking
  • Order Checking
  • Package Labeling
  • Document Preparation
  • Handheld Scanners
  • Data Recording
  • Quality Assurance
  • Clear Communication
  • Damage Identification and Reporting
  • Vendor Relationship Management

Timeline

Receiving Associate

MSC Industrial Supply
01.2017 - Current

Warehouse Associate

Welch Packaging
02.2014 - 03.2016

Secretary

Classic Seamless Gutters
05.2012 - 12.2013

Cleaning Professional

Hoosier Cleaning Service
10.2009 - 04.2012

High School Diploma -

Mishawaka High School

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Tonya Towne