Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Tonya Tristan

Kingwood,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

CFO

Fuller Express Inc.
Kingwood, TX
09.2021 - Current
  • Reviewed financial statements on a regular basis to ensure accuracy of reported information.
  • Oversaw monthly, quarterly and annual financial reporting.
  • Managed account receivables to maintain payments within net terms.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Recorded amounts due for services rendered by preparing statements, bills or invoices.
  • Assisted with year-end closing tasks including preparing journal entries.

Practice Manager, CVA

Atascocita Animal Hospital
Humble, TX
05.1994 - 08.2021
  • Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Managed payroll and time and attendance systems.
  • Maintained financial records, including billing and accounts receivable and payable.
  • Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.
  • Recruited, hired and trained new medical and facility staff.
  • Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
  • Created and implemented policies and procedures for effective practice management.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Managed vendor relationships for supplies and services related to the practice.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
  • Ordered supplies needed and kept tabs on inventory levels.
  • Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
  • Mentored and coached interns and newly hired team members on office procedures and computer systems.
  • Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
  • Communicated with patients with compassion while keeping medical information private.
  • Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
  • Attended and participated in industry events.
  • Organized event facility, food and beverage selections and audio-visual arrangements for corporate meetings.
  • Developed educational and marketing materials detailing veterinary services.
  • Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
  • Provided postoperative care for animals recovering from surgery including providing pain management treatments.
  • Performed physical examinations and recorded weight, temperature and other vitals.
  • Obtained relevant health history and information from clients to maintain medical charts.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Prepared and reviewed records and consent forms.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Delivered excellent service to pet owners to drive repeat business.
  • Operated x-ray machines and exposed radiographic films.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Prepared and labeled medications and instructed client on administration.
  • Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
  • Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.

Skills

  • Financial Reporting
  • Operational Management
  • Verifying Data Accuracy
  • Maintains Confidentiality
  • Prioritization and Time Management
  • Organization

Certification

  • Certified Veterinary Assistant
  • TABC Certification
  • ANAB Food Handler Certification

Timeline

CFO

Fuller Express Inc.
09.2021 - Current

Practice Manager, CVA

Atascocita Animal Hospital
05.1994 - 08.2021

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Tonya Tristan