Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Tonya Vilon

Carpinteria,CA

Summary

Seasoned Small Business Owner with 8+ years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly motivated professional with 10+ years of entrepreneurial and management experience.

Overview

19
19
years of professional experience

Work History

Counselor

Santa Barbara Cemetery Association
09.2023 - Current
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Displayed sensitivity to cultural needs of clients and families served.
  • Maintains accurate records and reports of inventories of all supplies and submits them to management monthly.
  • Assigns work in order of priority; assists families, priests and funeral directors as required.
  • Knowledge of burial procedures, cemetery laws, and record-keeping standards.
  • Maintain comprehensive cemetery records including burial registers, grave site databases, sales transactions, and permits. Prepare burial certificates, reconcile accounts & process payments. Ensure document accuracy and compliance with legal and regulatory requirements.
  • Assist cemetery management with inventory audits, scheduling, report generation, contract monitoring, and overseeing office functions such as mail handling and supplies management. Lead the office in the absence of the cemetery manager.
  • Facilitate the sale of burial plots and cemetery goods, collect payments, and prepare financial reports. Monitor preneed accounts and maintain monthly statements.
  • Strong communication and customer service skills with empathy and discretion.
  • Proficiency in administrative tasks including record keeping, computer software (MS Office and specialized cemetery software), and report preparation.
  • Ethical conduct, confidentiality, time management, flexibility, and initiative.
  • Ability to multitask, organize work schedules, and handle sensitive conversations with grieving families.
  • Leadership and supervisory capabilities for some roles involving leading or coordinating staff.
  • Communicate with funeral homes, contractors, groundskeepers, and community stakeholders to ensure smooth cemetery operations.
  • Collaborate directly with monument companies to ensure the accuracy of marker size, color, and placement. Coordinate with the grounds superintendent to verify interment details, service schedules, and marker installations.

Owner/Operator Illinois / Nevada

Philton LLC
01.2016 - 07.2023
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Hired and delegated tasks to subcontractors to complete projects faster.
  • Coordinated delivery schedules with vendors and suppliers to optimize resource allocation.
  • Requested project bids from subcontractors and assessed quotes against budgets.
  • Purchased equipment and raw materials to prevent shortages and delays.
  • Obtained appropriate permits and paperwork from local authorities.
  • Utilized spreadsheets, calendars and reports to gauge work productivity and monitor progress.
  • Estimated project costs and monitored expenditures to remain within preset budgets.

Personal Assistant

Khyber Investments
06.2006 - 01.2016
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Performed various clerical tasks and organized office areas to promote productivity.
  • Maintained clerical correspondence via email and phone.
  • Organized work projects around client's house.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Managed household inventory and maintenance schedules.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Made travel arrangements for employee trips and conferences.
  • Provided assistance communicating, typing correspondence or obtaining information.
  • Completed basic administrative work and managed household accounts.
  • Accompanied clients to appointments and arranged transportation.
  • Documented key information from each service visit into detailed reports.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.

Education

Some College (No Degree) - Message Therapy

NCI

Skills

  • Coordination of administrative operations
  • Contract negotiation
  • Client-focused consulting
  • Profitability assessment
  • Regulatory oversight
  • Administrative operations proficiency
  • Customer service expertise
  • Staff Hiring
  • Project Estimating
  • Loss management strategies
  • Budget Development
  • Strategic Project Planning

Education and Training

other

Timeline

Counselor

Santa Barbara Cemetery Association
09.2023 - Current

Owner/Operator Illinois / Nevada

Philton LLC
01.2016 - 07.2023

Personal Assistant

Khyber Investments
06.2006 - 01.2016

Some College (No Degree) - Message Therapy

NCI

Similar Profiles

CREATE PROFILE
Tonya Vilon