Tonya Walch

Retail Sales Associate

Turkey Hill

Tannersville

06.2025 - Current

Assisted customers with product selection and answered inquiries.
Operated cash register and processed transactions efficiently.
Maintained cleanliness and organization of sales floor and stockroom.
Restocked shelves with merchandise to ensure product availability.
Monitored inventory levels and reported discrepancies to management.
Collaborated with team members to create a welcoming environment.
Engaged in training programs to learn company policies and procedures.
Supported promotional displays to enhance customer shopping experience.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Assisted customers with finding the right product for their needs.
Helped customers by answering questions and locating merchandise.
Greeted customers upon entering the store and provided assistance.
Handled customer complaints in a professional manner.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Completed transactions in an efficient manner while providing excellent customer service.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Demonstrated knowledge of store products and services.
Promoted special offers and discounts to encourage additional purchases.
Operated point-of-sale systems accurately to process payments from customers.
Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.