Tonya Walker
Cincinnati,OH
Summary
Dynamic 2nd Shift Supervisor at University of Cincinnati Medical Center with expertise in production scheduling and conflict resolution. Proven track record in enhancing team performance and ensuring safety compliance while managing inventory effectively. Skilled in budget development and employee training, fostering a collaborative environment that drives operational success.
Overview
21
21
years of professional experience
Work History
2nd Shift Supervisor
University Of Cincinnati Medical Center
Cincinnati, OH
11.2003 - Current
- Conferred with management and subordinates to resolve problems or complaints.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Collaborated with leadership to develop production department budget and forecast.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Established strong working relationships with vendors to ensure timely delivery of materials needed for production operations on the second shift.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Identified needs of customers promptly and efficiently.
- Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
- Maintained a safe working environment by enforcing safety regulations and procedures.
- Addressed any issues or concerns raised by employees regarding their work environment or job responsibilities.
- Reviewed customer complaints and took corrective action when necessary.
- Organized special projects as assigned by management related to 2nd shift operations.
- Provided guidance and direction to 2nd shift staff in order to maximize efficiency.
- Assisted in training new employees on proper operation of equipment and processes.
- Coordinated with other shifts to ensure smooth transition of tasks between shifts.
- Managed daily order backlog through key metrics monitoring for on-time delivery.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Conducted weekly meetings with 2nd shift staff to review processes and procedures.
- Facilitated communication between departments to ensure project alignment.
- Resolved conflict between personnel in a professional manner while maintaining a positive work environment.
- Scheduled staff work assignments, rotations and overtime.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Arts - Commercial And Advertising Art
Antonelli Art Institute
Cincinnati, OH03-2013
Skills
- Production scheduling
- Inventory management
- Conflict resolution
- Employee training
- Safety compliance
- Budget development
- Supply chain distribution
- Inventory management specialist
- Supply chain management
Affiliations
- I love drawing and DIY. Starting to dibble in painting
Accomplishments
- I have been employed with UCMC close to 21 years
Timeline
2nd Shift Supervisor
University Of Cincinnati Medical Center
11.2003 - Current
Associate of Arts - Commercial And Advertising Art
Antonelli Art Institute
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