Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonya Williams

Zanesville

Summary

Customer service and relations for over ten years, fluent in billing and dealing with general public, manager training and skills, several certificates obtained with a vast knowledge of customer service skills

Overview

18
18
years of professional experience
1
1
Certification

Work History

Accounting Associate

Ables Inc
Zanesville, OH
09.2025 - Current

Accounts payable, warranty specialist, collections, answering phones, sending billing and customer care, monthly income spreads, excel

Debt Collections

Bread Financial
Columbus, Ohio
09.2017 - 04.2025
  • Customer relations, collection on delinquent accounts involving customer service, billing, skip tracing, outbound and inbound calls with daily metrics to obtain.

Billing Specialist

Time Warner Cable
Zanesville, Ohio
03.2013 - 08.2015
  • Billing specialist, customer service, troubleshooting if need be and some sales

Studio Manager

Picture Me Portrait Studios
Coshocton, Ohio
01.2011 - 03.2013
  • Studio manager, cash drawer balances, auditing, scheduling and supervision of all employees, refilling supplies, taking photos of clients and selling packages to make store daily goal, running promotions and contests to generate business.

Waitress

The Warehouse
Coshocton, Ohio
07.2008 - 02.2009
  • Serving customers, helping assist with meal preps, cleaning, preparing silverware or whatever was needed, mainly waitress

Education

CNA nursing -

Mideast Adult Education
Zanesville, Ohio
05-2025

Associates degree of applied science - Corrections/Police science

Zane State College
Zanesville, Ohio
08-2017

High school diploma - High school requirements

Ridgewood High School
West Lafayette, Ohio
05-2004

Skills

  • Fluent in microsoft, some billing programs, CNA state board licensed
  • Invoice balancing
  • Payment processing
  • Invoice processing
  • Accounts payable management
  • Customer relations

Certification

CNA through the State of Ohio

Associates degree of applied science- police science

Timeline

Accounting Associate

Ables Inc
09.2025 - Current

Debt Collections

Bread Financial
09.2017 - 04.2025

Billing Specialist

Time Warner Cable
03.2013 - 08.2015

Studio Manager

Picture Me Portrait Studios
01.2011 - 03.2013

Waitress

The Warehouse
07.2008 - 02.2009

Associates degree of applied science - Corrections/Police science

Zane State College

High school diploma - High school requirements

Ridgewood High School

CNA nursing -

Mideast Adult Education