Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tonya Wilson

Tonya Wilson

Macon

Summary

Dynamic Advanced CMA at Mercer Medicine with a proven track record in enhancing patient care and operational efficiency. Skilled in medical terminology and patient education, I excel in process improvement and team collaboration, delivering impactful insights that drive service excellence and elevate patient experiences.

Overview

18
18
years of professional experience

Work History

Advanced CMA

Mercer Medicine
Macon
01.2025 - Current
  • Facilitated training sessions for junior associates on best practices and tools.
  • Analyzed client feedback to improve service offerings and operational efficiency.
  • Developed comprehensive reports to present insights and recommendations to clients.
  • Coordinated project timelines and resources to meet client needs effectively.
  • Implemented process improvements to enhance workflow and service delivery.
  • Collaborated with cross-functional teams to align strategies with client goals.
  • Assisted healthcare providers with patient examinations and medical procedures.
  • Managed patient scheduling and coordinated appointments for optimal clinic flow.
  • Administered medications and monitored patient responses under supervision.
  • Maintained accurate patient records using electronic health record systems.
  • Educated patients on treatment plans and provided health information resources.
  • Performed basic laboratory tests and prepared samples for analysis.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Documented notes during patient visits.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.

Medical Assistant

Macon Family Health Center
Macon
10.2017 - 04.2025
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected samples from patients for laboratory testing purposes.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Medical Assistant

Monroe County Hospital
Macon
03.2007 - 10.2017
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Contacted medical facilities to schedule patients for admission.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected samples from patients for laboratory testing purposes.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Education

CMA - Medical Assisting

Southern Crescent Technical College
Griffin, GA
03.2006

Skills

  • Medical Terminology
  • HIPAA Compliance
  • Phlebotomy
  • Patient Care
  • Medical Billing
  • Data Entry
  • Inventory Management
  • EKG
  • Laboratory Testing
  • Patient Scheduling
  • Medical Records
  • Equipment Sterilization
  • First Aid
  • Vital Signs
  • Clinical Documentation
  • Patient care
  • Laboratory testing
  • Electronic health records
  • HIPAA compliance
  • Training and development
  • Medical supply inventory
  • Orthopedic splints
  • Lab equipment operation
  • Patient care coordination
  • First aid
  • Health screening coordination
  • Vital signs measurement
  • Medication administration
  • Patient education
  • Appointment scheduling
  • Supply management
  • Process improvement
  • Team collaboration
  • Communication skills
  • Time management
  • Customer service
  • Attention to detail
  • Problem solving
  • EKG set up and monitoring
  • Proper sterilization techniques
  • Clinical and administrative support
  • Conflict resolution
  • Vital signs and examinations
  • Patient oral care
  • Professional bedside manner
  • Diagnostic support
  • Catheter change and preparation
  • Electronic medical records
  • Vital signs monitoring
  • [Type] coding

Timeline

Advanced CMA

Mercer Medicine
01.2025 - Current

Medical Assistant

Macon Family Health Center
10.2017 - 04.2025

Medical Assistant

Monroe County Hospital
03.2007 - 10.2017

CMA - Medical Assisting

Southern Crescent Technical College

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Tonya Wilson