Tonya Woods
Hampton,VA
Summary
Over 15 years of Business Analysis & Procurement experience and Change Management. The last ten years has been spent as a consultant working on ERP system implementations. Implementing action plans related to process improvement, increasing revenue, and maximizing ROI. Proven ability to work with diverse clientele, establish trust, confidence, and communicate effectively across cross-functional teams. Work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Analyst/Project Delivery Senior Consultant
Deloitte, LLC
08.2021 - 09.2024
- Client Service: Advise clients on leading practices and technology/industry trends, build lasting relationships, and manage the day-to-day interactions with executive clients and sponsors
- Analyze and document procurement requirements to align with business objectives and regulatory standards
- Analyze and document procure-to-pay (P2P) requirements to align with business needs and compliance standards
- Develop and maintain procurement performance metrics, providing actionable insights for management
- As part of an engagement team manage and deliver SAP implementation projects - use your deep expertise to identify the organization's needs, define the business or technology architecture, oversee the solution design and implementation, and manage team activities and progress
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Gathered and analyzed requirements from stakeholders to create clear and actionable user stories
- Translated business needs into detailed user stories with defined acceptance criteria for development teams
- Perform the role of mentor and coach to help junior staff achieve their career objectives
- Provide leadership and support for staff on projects and in local offices
- Develop and maintain relationships with client stakeholders to establish and maintain our status as a trusted advisor
- Drive various aspects of the full software development life cycle, which includes requirements gathering, application configuration design, business process analysis, scripting, code deployments, enhancement validation, triage of defects and change requests, escalations, and urgent issues
- Transform detailed requirements into a complete, detailed systems design document, support creation of interface specifications and call flows for the various components in the design
- Develop change management process and create training materials for employees
Business Analyst-PACKAGE Senior Consultant
IBM
04.2019 - 08.2021
- Team Delivery leadership: Leading and manage high performing team of SAP consultants to deliver work products on time, budget, and quality
- Expertise in Ariba Source to Pay (S2P), Purchase Request, Bidding, Evaluation, Contract, buying and invoicing -Catalog non-catalog items, (P2P) Procure to Pay, Purchase Request, Purchase Order, Approval workflow, PO confirmation, Advance shipping notification, Goods receipt, Invoice reconciliation, Payment Ok to pay
- Documented and communicated process changes to ensure alignment across procurement and finance teams
- Created and maintained procurement policies and procedures to ensure compliance with industry standards
- Developed business cases for (P2P) Procure to Pay process enhancements, outlining potential savings and efficiency gains
- Develop change management process and create training materials for employees
- Created and refined user stories to ensure they were clear, concise, and aligned with agile best practices
- Background in Ariba Administrator role, report analysis, and training end-users
- SAP experience with Purchase Requisitions, Purchase Orders, Service Masters, Service Entry Sheets, Service Level Agreements, Purchase and Requisition Approval Workflow
- Experience in Procure to Pay, Supply Chain, Finance and Audit Compliance
- Experience in Ariba Supplier life cycle management (SLP), Supplier network, Supplier onboarding, Full/light enablement, Supply chain collaboration (SCC) Sales, S4 Hana
Senior System Analyst
Kiewit Corporation
08.2018 - 10.2018
- Provided leadership and coordination to project team of 15 consisting of management, users, Information Systems staff, and vendors
- In charge of implementing and analyzing complex Ariba systems changes for the organization
- Defined effective reporting governance and reporting for sustainable Ariba operations
- Planned, developed, tested, and deployed new/change of process for various departments, and report progress to information system manager
- Ensured that solutions improvements (both technical and non-technical) are developed, tested, and verified against the agreed project scope
- Provided analysis as required for new systems and process changes for review and approval
Business Analyst/Project Manager
Lincoln Financial
08.2017 - 05.2018
- Collaborated with project sponsors and key stakeholders to define project scope, goals, deliverables, and timeline
- Provided leadership and direction to projects from inception through development and deployment, following standard processes and methodologies
- Optimized procurement processes by identifying bottlenecks and implementing process improvements
- Managed data analytics and reporting for procurement spend, identifying areas for cost savings
- Ensured that scope is clearly defined, business requirements are documented properly, and project plans are established which will meet planned objectives and successful project delivery
- Ensured that solutions (both technical and non-technical) are developed, tested and verified against the agreed project scope
- Validated over 600 user stories through feedback sessions, ensuring they met business and user expectations
- Participated in sprint planning meetings to prioritize and estimate user stories for upcoming iterations
- Effectively communicate project expectations to project sponsors, stakeholders and team members in a timely and clear fashion
- This includes setting and continuing to manage project documentation as required, including but not limited to project charters requirements documentation, design documents, issue and defect logs, status report, test plans, scripts and meeting notes
- Proactive managed change to project scope, manage project risks and issues, escalating issues as necessary for timely resolution
- Planned, schedule and tracked project timelines and milestones for software implementation
Business Analyst - Process Consultant
SAP Ariba
03.2014 - 08.2017
- Consulted and provides influential leadership to project managers and project teams towards successful implementation planning, solution preparation, delivery to the field, and measurement of initiatives that are the most highly complex and strategic in nature
- Provided matrix leadership to cross-functional teams to accomplish project tasks and goals
- Evaluated current business environment to determining the most effective implementation strategy
- Ensured appropriate impact to normal business operations
- Developed business cases for P2P process enhancements, outlining potential savings and efficiency gains
- Prepared and presented business cases for procurement projects, detailing cost-benefit analysis and ROI
- Oversaw supplier qualification and onboarding processes to ensure compliance with corporate standards
- Collaborated with project managers to define projects /goals, determine requirements, design the appropriate change focused communications, and identify the learning business process model and/or timing/bundling for cloud migration implementation
- Created user story maps to visualize workflows and identify gaps in feature requirements
- Engaged with end-users to validate and gather feedback on completed user stories, ensuring alignment with business objectives
- Assisted in determining size, scope, impacts, risk, budget and strategy for initiatives that are corporate wide and have substantial impact to the bottom line, presenting for senior management review
- Provided consultation, requirements, tools, direction, and oversight to business units performing their own solution preparation (for less complex projects) to ensure standards are met
- Assist client with Change Management process documentation and training
Business Analyst-Procurement Analyst
R. J. Reynolds Tobacco Company
05.2003 - 03.2014
- Supporting and managing competitive bid events for client(s) (i.e., Request for Proposal, Request for Quote, Request for Information, Reverse Auctions, etc.) within assigned spend categories
- Managing tactical buying request queue with requests ranging from $50k-$500k from multiple client stakeholders, achieving savings targets and maintaining high client satisfaction
- Conducting cost variance analysis to ensure adherence to budgetary constraints in procurement activities
- Analyzing client’s historical spend data in one or more categories to: support category strategy development, measure compliance with supplier agreements, and identify sourcing opportunities
- Building and maintaining stakeholder relationships across all levels of the client’s business, procurement, and legal organizations
- Mapped and optimized the end-to-end P2P process to improve efficiency and reduce cycle time
- Managed data integrity in P2P systems, ensuring accurate vendor, purchase order, and payment records
- Understanding commercial terms and facilitating contracting processes with the client’s suppliers
- Analyzing and documenting cost savings versus historical spend to ensure IBM meets or exceeds contractual savings commitments to our client(s)
- Supporting Global Category Leaders, Category Managers, and Sourcing Managers with development of category strategies and developing sourcing project strategies
- Managed vendor’s relationships of outsource initiatives and day to day supplier interfaces including Purchase Orders, discrepancies, deliveries etc
- Managed Supplier Diversity and Inclusion initiatives and manage KPI’s
- Maintained files and records of contracts, materials, bids, prices, specifications, orders, receipts inventory and deliveries for departmental and Sarbanes Oxley Act (SOX)/audit compliance
- Internal Ariba Subject Matter Expert providing Best-in-Class implementation of Sourcing, Contract Management and Supplier Performance Management Modules
- Liaison between Procurement department and Information Management team
- Support the design, implementation and upgrade of systems such as SAP, BI/BW and Ariba
- Procurement Lead for transformation initiatives and implemented RJRT’s Procurement Spend Management (Ariba) system
- System manager and administrator for Ariba platform and other Procurement tools
- Managed vendor’s relationships of outsource initiatives and day to day supplier interfaces including Purchase Orders, discrepancies, deliveries etc
- Conducted testing of Procurement processes and procedure for internal and Sarbanes Oxley Act (SOX)/audit compliance
- Audit of Information Systems software functionality analyze data and techniques
- Administrative role and accountable for granting access to systems
Education
Master of Science - Leadership of Educational Organizations
American Intercontinental University
Schaumburg, IL01.2009
MBA - Dual Major-Marketing & Management
American Intercontinental University
Schaumburg, IL01.2008
Bachelor of Arts - Management Information Systems
Winston Salem State University
Winston-Salem, NC06.1996
Skills
- ERP-System- SAP, Ariba, S4Hana, Oracle
- SOX Compliance Testing
- Procurement Sourcing and Contract execution
- Supplier Diversity and Inclusion
- E-Procurement
- MicroStrategy, Jira and Signavio
- SharePoint
- MS Word, Powerpoint and Excel
- Change Management
- Project Management
- Vendor Management
Certification
- Business Consultant Certification, USIDHR - Dec 2024
- Public Notary State of North Carolina since 1996
- Public Notary State of Virginia since 2024
Timeline
Business Analyst/Project Delivery Senior Consultant
Deloitte, LLC
08.2021 - 09.2024
Business Analyst-PACKAGE Senior Consultant
IBM
04.2019 - 08.2021
Senior System Analyst
Kiewit Corporation
08.2018 - 10.2018
Business Analyst/Project Manager
Lincoln Financial
08.2017 - 05.2018
Business Analyst - Process Consultant
SAP Ariba
03.2014 - 08.2017
Business Analyst-Procurement Analyst
R. J. Reynolds Tobacco Company
05.2003 - 03.2014
- Business Consultant Certification, USIDHR - Dec 2024
- Public Notary State of North Carolina since 1996
- Public Notary State of Virginia since 2024
Master of Science - Leadership of Educational Organizations
American Intercontinental University
MBA - Dual Major-Marketing & Management
American Intercontinental University
Bachelor of Arts - Management Information Systems
Winston Salem State University
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