Tonya Zindler
Santa Rosa,CA
Summary
- Detailed House Cleaner with ten years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
- Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, and balancing drawers.
- I am seeking a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
House Cleaner
Self Employed
03.2012 - Current
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business and referrals.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
- Organized tasks efficiently, enabling increased productivity during each work shift.
- Managed inventory of supplies and equipment, ensuring proper maintenance and cost-effective purchasing decisions.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Changed and laundered bed linens.
- Collected payment for services rendered and provided client with billing receipts.
Teller
Chase Bank
10.2010 - 03.2012
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Answered customer inquiries regarding account balances, transaction history, services charges.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Adhered strictly to all policies and procedures and banking regulations related to cash handling and fraud prevention and required reports.
Education
Bachelor of Arts - Psychology
Sonoma State University
Rohnert Park, CASkills
- Customer Relationship Building
- Housekeeping/Residential Cleaning
- Quality Assurance
- Time Management
- Cash handling and management
- Compliance, banking laws, and regulations
Timeline
House Cleaner
Self Employed
03.2012 - Current
Teller
Chase Bank
10.2010 - 03.2012
Bachelor of Arts - Psychology
Sonoma State University
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