Tonya Murray
Springfield,TN
Summary
With over 25 years of experience in business administration, marketing, and sales, I have excelled in diverse leadership roles across healthcare, retail, and real estate. My ability to think strategically, multitask efficiently, and solve challenges creatively has been key to my professional success.
I thrive in dynamic environments and build strong connections with individuals from all walks of life. As both a decisive leader and a collaborative team player, I bring adaptability, organization, and time management skills that ensure operational excellence.s.
Overview
29
29
years of professional experience
Work History
Parts Coordinator
USG, FESCO-Nash
04.2024 - 05.2025
- Managed inventory and sourced parts, ensuring smooth service operations.
- Worked closely with vendors to negotiate pricing and delivery timelines.
- Assisted technicians with part availability, troubleshooting supply issues as needed.
- Maintained detailed records for invoicing, purchase orders, and stock levels.
ProSales
Lowe's, Springfield, TN
03.2023 - 12.2023
- Provided expert product recommendations, strengthening relationships
- Managed multiple accounts efficiently, ensuring accurate order processing and customer satisfaction.
- Collaborated with vendors and store teams to streamline inventory and improve service.
- Coordinated deliveries, tracked orders to ensure timely fulfillment of materials
- Used Lowe’s digital systems to track inventory, process orders, and manage customer accounts
Manager
ACE Hardware, White House, TN
02.2021 - 01.2023
- Daily store operations, including inventory control, purchasing, and merchandising.
- Human Resources including hiring, training, and employee development.
- Monthly merchandising resets for promotions to optimize product placement.
- Inventory tracking and bi-weekly stock replenishment.
- Implemented efficient receiving processes and maintained accurate stock records.
Practice Manager
Brawner Eye Care, Goodlettsville, TN
09.2016 - 05.2021
- Patient workups and day to day practice management
- Inventory purchasing
- Optician; Specializing in optical lab order
- Managed patient records & timely billing to insurance ad patients
Cashier/Sales Floor Associate
ACE Hardware
02.2009 - 07.2013
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Built relationships with customers to encourage repeat business.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Set up new sales displays each week with fresh merchandise.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Inside Sales Representative
Norvell & Wallace Lumber Co.
05.2005 - 08.2007
- Managed shipment drops of materials in phases to job sites all over Tennessee
- Assisted Outside Sales Reps material take offs, material orders, and coordinating meetings of new and existing contractors.
- Developed new business opportunities within existing accounts, resulting in expanded market share.
- Provided exceptional customer service by addressing client concerns promptly and professionally, contributing to a positive brand image.
Marketing Coordinator
The Success Group, Nashville, TN
06.1996 - 12.2005
- Designed marketing materials & presentations for client
- Market Research for commercial & residential expansion
- Managed property portfolios for commercial real estate
- Coordination of events and public relations activities under committees and board members for several non-profit organizations
- Provided marketing , including the following: organizations such as Brentwood Academy, American Heart Association, and the Symphony Guild.
Education
Medical Coding & Billing
Nashville College of Medical Careers
01.2017
Marketing & Business Communications
Volunteer State Community College
01.2003
Skills
- Strategic leadership
- Employee training and development
- Stock management
- Integrated marketing and event management
- Retail merchandising expertise
- Patient care coordination management
- Clinical expertise
- Supply chain coordination
- Customer support expertise
- Accurate documentation practices
- Customer engagement strategies
Hobbies and Interests
Gardening, Assistant Coach (Jr. Pro basketball), Home Renovations, Decorating Mother of 2 and involved in activities such as: dance, cheerleading basketball, and football
KEY STRENGTHS
- Adaptability in dynamic environments
- Strong interpersonal skills and team collaboration
- Strategic problem-solving and decision-making
- Self-motivation, determination, and continuous learning
- Customer Relationship Management
- Sales & Negotiations
- Product Knowledge & Recommendations
- Problem-Solving & Critical Thinking
- Time Management & Organization
- Communication & Interpersonal Skills
- Technical & Digital Proficiency
Timeline
Parts Coordinator
USG, FESCO-Nash
04.2024 - 05.2025
ProSales
Lowe's, Springfield, TN
03.2023 - 12.2023
Manager
ACE Hardware, White House, TN
02.2021 - 01.2023
Practice Manager
Brawner Eye Care, Goodlettsville, TN
09.2016 - 05.2021
Cashier/Sales Floor Associate
ACE Hardware
02.2009 - 07.2013
Inside Sales Representative
Norvell & Wallace Lumber Co.
05.2005 - 08.2007
Marketing Coordinator
The Success Group, Nashville, TN
06.1996 - 12.2005
Medical Coding & Billing
Nashville College of Medical Careers
Marketing & Business Communications
Volunteer State Community College
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