Summary
Overview
Work History
Education
Skills
Additional skills and background
References
Software
Timeline
Generic
Tonya Murray

Tonya Murray

Marketing & Sales
Springfield,TN

Summary

Seasoned professional with 25 years in business administration, marketing, and sales, demonstrating leadership in various industries including healthcare, retail, and real estate. Recognized for exceptional multitasking abilities and innovative problem-solving skills. Strong focus on adaptability, team collaboration, and strategic decision-making. Committed to continuous learning and self-motivation to enhance operational effectiveness.

Overview

29
29
years of professional experience

Work History

Parts Coordinator

USG, FESCO
Nashville, TN
04.2024 - 04.2025
  • Managed inventory levels and streamlined vendor delivery processes.
  • Analyzed catalogs and computer databases to locate and secure accurate parts for customer and technician orders.
  • Assisted customers in diagnosing issues and identifying replacement parts.
  • Assisted customers in diagnosing issues and identifying replacement parts.

.

Manager

ACE HARDWARE
White House, TN
01.2021 - 01.2024
  • Oversaw inventory levels and executed restocking bi-weekly.
  • Organized in-store events to drive sales.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

Practice Manager

BRAWNER EYE CARE
Goodlettsville, TN
09.2014 - 12.2020
  • Managed financial processes, encompassing billing and insurance claims, guaranteeing accuracy and timely payments.
  • Oversaw patient scheduling and staff assignments for optimal efficiency.
  • Monitored inventory levels to ensure availability of necessary medical supplies.
  • Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.

Customer Service Specialist

ACE HARDWARE
Springfield, Assisted customers in locating products and providing detailed product information. Maintained store appearance by organizing merchandise and replenishing stock regularly. Processed returns, refunds, exchanges according to company policies and procedures.
01.2009 - 06.2014
  • Assisted customers in locating products and providing detailed product information.
  • Maintained store appearance by organizing merchandise and replenishing stock regularly.
  • Processed returns, refunds, exchanges according to company policies and procedures.

Assistant Property Manager

RUTHERFORD POINTE TOWNHOMES
TN, TN
08.2005 - 02.2008
  • Directed maintenance requests and scheduled efficient repairs for residents.
  • Managed lease renewals and verified adherence to property policies.
  • Facilitated property inspections to maintain quality and safety standards.
  • Prepared monthly reports detailing occupancy rates and maintenance issues.
  • Addressed tenant complaints regarding maintenance issues and resolved promptly.
  • Gathered and processed rental fees, deposits, and other payments.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Processed applications from prospective tenants, reviewing initial eligibility, verifying credit history, and employment status.
  • Evaluated tenant files to verify household information against program regulations, ensuring adherence to applicable laws regarding fair housing practices.
  • Initiated eviction proceedings when necessary according to state law guidelines.

Marketing Coordinator

THE SUCCESS GROUP, LLC
Nashville, TN
03.1996 - 01.2005
  • Executed market research for commercial and residential expansion initiatives.
  • Developed promotional materials, integrating brochures and flyers to enhance event planning.
  • Executed administrative tasks, maintaining records of expenses incurred during campaigns.
  • Managed event logistics for conferences, trade shows, seminars, and webinars.
  • Developed and customized presentations for clients highlighting proposed solutions.

Education

Associate of Applied Science - Medical Coding

Nashville College of Medical Careers
Nashville
09-2017

Some College (No Degree) - Marketing

Nashville State Community College
Nashville, TN
Nashville, TN

Skills

  • Inventory management
  • Supply chain logistics
  • Problem solving
  • Tax credit compliance
  • Vendor oversight
  • Staff training
  • POS systems operations
  • Promotional planning
  • Inventory auditing
  • Multitasking
  • Staff management

Additional skills and background

15+ years in real estate sales and management, Strong organizational systems (dashboards, trackers, checklists), Problem solving, Determination, Affable personality 

References

References available upon request.

Software

CRM Tools – Experience with client databases and proposal tracking systems for service-based businesses

Property Management Platforms (eg, AppFolio, Buildium) – Familiar with lease tracking, maintenance requests, and tenant communications

Google Workspace – Comfortable with Docs, Sheets, and Drive for collaborative workflows and cloud-based organization

Canva – Proficient in designing cohesive brand kits, social media graphics, and client-facing documentsCanva – Proficient in designing cohesive brand kits, social media graphics, and client-facing documents

Microsoft Office Suite – Advanced proficiency in Word, Excel, and PowerPoint for document creation, data tracking, and presentations

Adobe Photoshop – Skilled in photo editing, visual branding, and creating marketing assets for proposals and listings

CorelDRAW – Experienced in vector design and layout for logos, signage, and branded materials

- Electronic Health Records (EHR) Management – Proficient in maintaining, updating, and retrieving patient records

- Health Information Management (HIM) – Skilled in organizing and securing medical data in compliance with HIPAA regulations

- Medical Documentation & Coding – Familiar with ICD-10, CPT, and HCPCS coding for accurate billing and recordkeeping

Timeline

Parts Coordinator

USG, FESCO
04.2024 - 04.2025

Manager

ACE HARDWARE
01.2021 - 01.2024

Practice Manager

BRAWNER EYE CARE
09.2014 - 12.2020

Customer Service Specialist

ACE HARDWARE
01.2009 - 06.2014

Assistant Property Manager

RUTHERFORD POINTE TOWNHOMES
08.2005 - 02.2008

Marketing Coordinator

THE SUCCESS GROUP, LLC
03.1996 - 01.2005

Associate of Applied Science - Medical Coding

Nashville College of Medical Careers

Some College (No Degree) - Marketing

Nashville State Community College
Tonya MurrayMarketing & Sales
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