TONYA S. BYNUM
Washington
Summary
An accomplished professional with significant experience in the delivery of client-focused information security management, data management, and quality assurance services. Adept at utilizing emerging technologies to provide protection for new business solutions and applications. A leader and team builder that has developed professional and positive relationships with management, staff, and clientele; unparalleled success in the use and delivery of services relating to electronic document management and collaboration solutions; a trailblazer that thrives in fast paced environments requiring critical thinking and problem-solving capabilities; excellent written and verbal communication skills
Program analysis professional with strong skills in data evaluation, project management, and process improvement. Proven track record in driving results through effective collaboration and adaptability to evolving requirements. Expertise in leveraging analytical tools, problem-solving, and stakeholder communication to deliver impactful solutions. Known for reliability, strategic thinking, and focus on achieving organizational goals.
Overview
9
9
years of professional experience
Work History
Program Analyst
Washington DC Metropolitan Police Department
03.2022 - Current
- Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Trained team members on new software tools, improving overall productivity and efficiency.
- Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
- Enhanced budget management, implementing strict monitoring and controls to ensure optimal resource allocation.
- Assisted in budget management for timely completion of projects within allocated resources.
- Improved overall event ROI with meticulous budget management and cost-saving initiatives.
- Enhanced grant management processes by implementing comprehensive tracking system, significantly improving reporting accuracy and efficiency.
- Secured additional funding sources through grant management and successful partnerships with local organizations.
- Streamlined grant management processes for increased efficiency in tracking progress and reporting outcomes.
- Oversaw grant management processes, ensuring proper allocation of funds while monitoring project progress against goals set by funding agencies.
Government Information Specialist (Privacy Analyst) (IC CORE)
Federal Emergency Management Agency
02.2021 - 03.2022
- Maintain FEMA data privacy policies, policies, and procedures ensuring compliance with Department Homeland Security (DHS) guidelines. Coach and support staff on drafting new and renewal of Privacy Threshold Analysis (PTA), Computerized Matching Agreement (CMA), and Privacy Impact Assessments (PIA), while complying with applicable Federal policies and Regulations. Corresponds to privacy investigation with executing privacy recommendations into programs, systems, and initiatives. Enhance strategic and technical practices to efficiently track new requirements and implement privacy policy. Liaise with program offices to ensure they are meeting reporting requirements mandated by Office of Management and Budgets (OMB) regarding activities involving Personal Identifiable Information (PII) privacy requirements. Perform research and analysis and evaluate new and existing program on quantitative and qualitative basis to ensure the program goals and objectives are being met.
- Analyze the implementation of new and updated programs using data gathering, analytical techniques and systems evaluation methodology. Ensure all new and existing programs are compliance with agency privacy requirements.
- Participate often on lead role in large-scale implementation and remediation to implement security controls for improving the protection of privacy data. Process all Privacy act data requests; evaluate any privacy risks that may be associated with the implementation of new programs, operations, and technology.
- Collaborate in new and/or ongoing workgroups committees to provide privacy input into operational activities; Offered accurate and timely reports and recommendations on projects to Privacy Officer and other executive leaders. Document intake of all potential Privacy incidents for investigations.
- Actively engaged in the execution of privacy compliance and risk management. Investigating and mitigating privacy incidents matters relating to possible privacy violations within program office. Assurance's completion of components Privacy compliance documentation in a timely manner.
- Safeguards sensitive Personal Identifiable Information (PII) based on the Privacy Act of 1974. Serving as program portfolio Point of Contact (POC) on all matters related to the implementation of any new and updates to the program based on purpose change and expiring dates. Used database to research, gather, analyze and present data.
- Used database to research, gather, analyze and present data.
- Assisted patrons with complex research inquiries, providing expert guidance and personalized support throughout the process.
- Prepared reports by collecting, analyzing, and summarizing information.
Supervisor Records Management
Washington DC Metropolitan Police Department (MPD)
09.2019 - 02.2021
- Enriched business intelligence systems and partnered with key stakeholders and IT groups to define technology and service strategies for business operations. Upheld privacy compliance on sensitive documents; drafted new Standard Operating Procedures (SOP) based on new projects. Ensured General Orders directives were followed throughout the operation, perform corrective and preventive action plan. Safeguarded and protected electronic and hard copy sensitive information while consistent with the applicable National Archives and Record Administration (NARA) and Record Management Division. Prepared weekly and monthly ad-hoc reports, including running statistical analysis. Evaluated audits and investigated discrepancies, providing recommendations on corrective action; collect and examine data, maintained automated database system for tracking purposes Applied analytical techniques, fact-finding and led data analysis while collecting information based on different audits workloads. Evaluated and assist with improving complex management processes. Reviewed operational workflow, prepared work plans, and reports based on existing procedures and provided a recommendation for improving different work projects. Managed a tracking engagement database perform qualitative and quantitative data compliance audits on departmental records; managed time-sensitive projects, ensuring tight deadlines are being met. Advise on distribution of work among the department to improve the efficiency of administrative support as well as the operation.
- Managed criminal history data via research throughout different Record Management Systems (RMS); analyzed and compiled data request generated for law enforcement, military, federal agencies nationwide.
- Served as Subject Matter Expert (SME) in processing FOIA requests for public access; conducted research via correspondence, communicating key matters following the statutes of the Privacy Act of 1974. Conducted training to FOIA and PA requests, as a focal point of contact. Reviewed pertinent records and documents to support research and analysis and evaluate new and existing program on quantitative and qualitative basis to ensure the program goals and objectives are being met.
- Oversaw compliance Court Orders Sealing/Expungement, Juvenile Set-Aside Records, and process deceased closeout records.
- Improved operations efficiency by disseminating workloads to administrative staff; maintained data integrity while handled PII. Applied and followed record retention guidelines with dispositions and records. Directed MPD Record Management division in executing record retention and implementing high initiatives related to providing superior customer service to the public.
- Coached, empowered, and steered team of 16, while ensuring the integrity of the data within records hasn't been modified. Initiated process improvements by reacting quickly to Request for Information (RFI) for MPD authorized personnel and institutions. Perform administrative duties including posting payroll, supply management and other duties assigned.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Quality Assurance Manager
MVM @ Social Security Administration, Woodlawn, MD
05.2016 - 09.2019
- Ascertained pain points and gained an in-depth understanding of departmental strategy to create streamlined system solutions that align technical needs with department objectives. Investigated information systems and led the design, specification, and selection of information system solutions, considering functionality, data, security, integration, infrastructure, and performance. Process and react incoming FOIA request daily in time sensitive manner. Conducting extensive research and providing project management services to implement business driven initiatives. Accountable for gathering, organizing, and analyzing qualitative data based on program funding; contributed with implementation and coordinating a variety of management programs within the department; managed tracking engagement conducted by the Public Assistant Divisions. Assisted with Spearheading the planning and execution of high-profile events; communicated with senior level management on different protocols within the department; Delivered solutions for common issues, providing improvements to workflow; utilized data analysis expertise, strong leadership, and project management skills to manage a rapid, ready workforce to support the operation. Contributed to the development and launch of various management programs within the department; managed tracking engagement conducted by the Fraud Waste and Abuse Division. Applied analytical techniques, leading data analysis while collecting information based on different audits workloads. Analyze existing audits, prepare detailing reports and finding from program tracking. Proposed recommendation for contract compliance within guidelines established by federal agencies
- Engaged with Project Manager and cross-functional teams to identify trends in compliances issues within the scope of the contract; presented subject-specific briefing to senior level management regarding operation discrepancies. Provided guidance on FOIA regulations, and Privacy Act regulations; ensured all FOIA/PA response are within compliance federal laws and regulations. Perform analysis on sensitive complex data
- Managed importing and exporting of large volume of data gathered from SQL queries; performed data inspections / data reporting in the interoffice database and extracted source data for Excel Pivot charts.
- Administered government tracking database and conducted comprehensive credentialing audits to detect and address noncompliance deficiencies. Performed quality data inspection on different audits that were submitted to the Office of Inspector General (OIG) and Government Accountability Office (GAO). Accomplishment: Timeless in responding to FOIA/PA requests reduced, allowing 98% of the FOIA/PA cases decision to completed within 20 working days and keeping SSA out of backlogs.
- Reduced number of backlog deficiencies from 75% to 25% monthly to ensure compliance with federal legal standards. Compiled and manipulated excel spreadsheet capturing key data; utilized MS Access tracking database statement and professional document to improve operational readiness, manage projects, and research data. Performed strategic analysis and AD Hoc reporting to measure performance within the operation.
Education
Master of Science - Information Assurance (Cyber Security)
Strayer University
Washington, DC06.2019
Bachelor of Science - Criminal Justice Concentration Computer Forensic
Strayer University
Washington, DC01.2016
Skills
- Data analysis using SQL
- Oracle
- Proficient in Microsoft Office Suite
- Citrix administration
- SharePoint collaboration tools
- Skilled in data summarization using pivot tables
- Proficient in macOS
- Database management with MS Access
- PeopleSoft expertise
- Tableau data visualization
- Cobalt database management
- Record management expertise
- TACIS Payroll
- JUSTIS Data System
- Wales data management
- CJIS compliance expertise
- Proficient in LexisNexis
- Proficient in FOIAXpress
Timeline
Program Analyst
Washington DC Metropolitan Police Department
03.2022 - Current
Government Information Specialist (Privacy Analyst) (IC CORE)
Federal Emergency Management Agency
02.2021 - 03.2022
Supervisor Records Management
Washington DC Metropolitan Police Department (MPD)
09.2019 - 02.2021
Quality Assurance Manager
MVM @ Social Security Administration, Woodlawn, MD
05.2016 - 09.2019
Master of Science - Information Assurance (Cyber Security)
Strayer University
Bachelor of Science - Criminal Justice Concentration Computer Forensic
Strayer University
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