Tony Cancemi
Hotel General Manager
Atlanta,GA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Strong Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Manager
Avid Hotel Nashville-Lebanon/Hermitage
03.2020 - Current
- Responsibilities include Implementing, monitoring and maintaining consistent product and service standards across all departments in a limited service hotel including Housekeeping, Maintenance, Front Desk, Food & Beverage
- Understanding hotel brand and leading its execution, through both service and product, to deliver consistent brand experience
- Using guest loyalty to drive hotel performance through consistent and high quality recognition throughout guest experience.
- Established and maintained operational standards for 4 locations
General Manager
Clarion Pointe
12.2018 - 03.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Regional Director of Sales & Marketing
Sonesta ES Suites / Royal Sonesta
01.2015 - 12.2018
- Coordinated full sales operations within assigned region.
- Forecasted annual, quarterly and monthly sales goals.
- Prepared and reviewed annual budgets.
- Created regional sales plans and quotas.
- Served instrumental role in closing 65 local negotiated accounts valued at $2.1 million in annual sales.
- Built and managed sales funnel using metrics to forecast achievements and measure goals.
- Coordinated full sales operations within assigned region
Sr. Regional Director of Sales & Marketing
Champion Hotels
01.2011 - 12.2014
- Oversee Sales and Marketing of 10 properties
- Visited sites periodically to view service levels and adherence to global service standards.
- Attended weekly meetings to discuss and optimize strategies.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
Director of Sales
Oklahoma Boathouse Foundation
04.2001 - 01.2011
- Managed team of sales representatives, providing guidance, coaching and support.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Managed and motivated sales team to increase revenue 25% in first year
Education
Bachelor of Science - Business MGMT, Business Management
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2008
Skills
- Multi-Million Dollar P&L Management
- Operational Efficiency and Safety
- Profit and Loss
- Brand Development
- Sales and Marketing Strategy
- Sales Planning
- Product and Service Sales
- Project Management
- New Business Development
- Database Management
- Staff Supervision
- Sales Expertise
- Recordkeeping Compliance
- Business Recordkeeping
- Strategic Planning
Accomplishments
- Implemented strategic organizational systems and records management methodology to improve confidentiality, integrity and availability of critical business data.
- Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
- Resolved product issue through consumer testing.
- Winner of Travel and Transportation's 2022 Hotel of the Year Award
Websites
Affiliations
- Lions Club
- SGMP
- MPI
Certification
- General Manager Certification - IHG, Choice, Wyndham, and Hilton
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Regional Manager
Avid Hotel Nashville-Lebanon/Hermitage
03.2020 - Current
General Manager
Clarion Pointe
12.2018 - 03.2020
Regional Director of Sales & Marketing
Sonesta ES Suites / Royal Sonesta
01.2015 - 12.2018
Sr. Regional Director of Sales & Marketing
Champion Hotels
01.2011 - 12.2014
Director of Sales
Oklahoma Boathouse Foundation
04.2001 - 01.2011
Bachelor of Science - Business MGMT, Business Management
Oklahoma State University - Oklahoma City
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