Logistics Analyst
CSCGH Shared Services LLC
02.2020 - 07.2022
- Monitored over 40 vehicle’s activities for 260 vendors across the US and Canada, ensured routes were followed, alerted customers of delays or schedule changes
- Coordinated resolution of issues with warehouses, sales brokers and carriers.
- Processed purchase orders according to internal policies, verifying factors such as on-time delivery, minimal cost sourcing, and weight compliance.
- Analyzed prior delivery processes and uncovered more efficient method.
- Verified accurate account invoicing through collaboration with accounting department.
- Monitored and audited freight carrier invoices for overcharges and discrepancies.
- Served as the communication liaison between carriers and various company departments on invoice payment issues.
- Generated documentation and information required for customer shipments.
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
- Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
- Negotiated with suppliers and vendors about contracts, policies and deadlines.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
