Figma
Tony Dang
Design & Innovation Strategy Executive
Brooklyn,NY
Summary
Experienced global design and innovation executive with a successful track record in leading enterprise-wide transformations and scaling world-class design capabilities. Skilled at partnering with C-suite stakeholders to drive digital transformation through strategic innovation and human-centered design, resulting in measurable outcomes that generate significant business impact. Recognized for pioneering LTIMindtree's 'Innovation as a Service' offering and driving successful multi-million-dollar M&A strategies.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
5
5
Certificates
11
11
Design Leadership
Accomplishments
- Delivered $50M in business impact through enterprise-wide design and innovation initiatives.
- Recognized for developing scalable methodologies that improved operational efficiency and CX delivery.
- Published thought leadership on digital transformation strategies, influencing industry standards.
Skills
Design Leadership
Design Vision & Strategy
Design Systems & Operations
Experience Design (CX/UX/EX)
Human-Centered Design Methods
Creative Direction
Design Team Development
Strategic Direction
Digital Transformation
Innovation Management
Business Model Innovation
Growth Strategy Development
Market Analysis & Positioning
P&L Management
Delivery Excellence
Enterprise Solution Design
Service Design & Blueprinting
Change Management
Cross-Functional Leadership
Client Advisory
Program Governance
Stakeholder management
Customer experience
Value proposition development
Digital transformation
Innovation strategy
Operational efficiency
Strategic thinking
Strategic planning
Management team leadership
Team building
Stakeholder engagement
Resource utilization
Business consulting
Work History
Engagement Director - Experience Innovation & Strategy
LTIMindtree
11.2022 - Current
- Lead company first $100M+ M&A tech due diligence, shaping TCMA blueprint for BrandMuscle, SproutLoud & Ansira.
- Established company's first "Innovation as a Service" offering, generating $10M+ in incremental revenue & opening new market opportunities.
- Spearheaded the P&G Co-Innovation Charter, delivering 6 disruptive innovation POCs within 8 months.
Principal Consultant, Transformation Strategy
LTImindtree
New York, NY
11.2022 - 06.2023
- Partner with C-suite stakeholders to define & execute digital transformation strategies, achieving 32% reduction in service requests & 20% improvement in CX adoption rates.
- Developed comprehensive service blueprints & methodologies for innovation delivery.
- Built & managed relationships with key stakeholders across global teams.
Principal Strategy Consultant - Experience Transformation
Wipro/Estee Lauder Companies
03.2022 - 10.2022
- Co-led a global employee experience transformation initiative, impacting 100K+ employees & delivering a 24% improvement in IT service delivery.
- Designed comprehensive service blueprints, reducing operational friction by 32% and saving $1.5M annually in service costs.
- Led Art of the Possible workshop aligning cross-functional leadership across all ELC global brands on behavioral & process improvements. Formulated experience strategy employee satisfaction by 28%.
Adjunct Professor
Thomas Jefferson University
05.2021 - 06.2022
- Designed and taught a Strategic Brand Management curriculum integrating human-centered design principles and brand strategy
- Achieved a 98.32% student satisfaction rating while increasing student engagement by 20% through dynamic teaching methodologies
Sr. Lead Retail CX Strategist
The Marketing Store/HAVI
06.2021 - 02.2022
- Directed the agency's first large-scale CX research initiative for McDonald's National, generating $170K in incremental revenue and expanding project scope by 18%
- Directed design/testing of customer experiences, enhancing user experience across digital channels & boosting adoption by 29.8%
- Developed innovative retail strategies that improved team collaboration by 20% and enhanced user experience across digital channels
- Created proprietary CX measurement tools, driving adoption, providing actionable insight & enhancing efficiency by 40%.
Strategy Director
Parsons Entrepreneurial Lab (ELAB)
06.2020 - 02.2021
- Implemented a 7-point strategy for brand repositioning, increasing newsletter subscriptions by 32% and engagement by 27%
- Facilitated incubator workshops and entrepreneurial mentorship programs, fostering innovation and strategic growth
Advisory Board Member
Connectd
12.2024 - Current
- Provide guidance to startups, focusing on scaling operations, optimizing user experiences, and developing sustainable business models.
- Mentor founders on leveraging innovative human-centric UX strategies to align with growth objectives.
CEO & Co-Founder
Thread Mechanics
06.2016 - 08.2019
- Achieved a 330% growth rate over three years by streamlining operations and implementing an innovative go-to-market strategy
- Grew client base by 160 accounts within nine months, generating $176K in first-year revenue
Principal & Founder
Xclusive Identity Design Studio
04.2013 - 03.2016
- Built and managed a portfolio of 80 clients, generating $281K in revenue within 2.5 years
- Delivered multi-channel marketing campaigns, achieving a 20% quarterly sales increase and securing acquisition with a 21% ROI
Creative Director & Founder
Halfounceoflife Clothing Co.
03.2010 - 08.2019
- Launched and scaled a private-label menswear brand, achieving an 18% increase in operational cash flow and a 21% gain in net profit margins
Education
Master of Science - Strategic Design & Innovation Management
Parsons School of Design
New York, NY 05.2019 - 01.2021
B.S. - Multidisciplinary Studies
West Virginia University
Morgantown, WV 01.2005 - 01.2010
Certification
Applied Generative AI for Digital Transformation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeGig WorkContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionPaid time offTeam Building / Company Retreats401k matchStock Options / Equity / Profit Sharing4-day work weekSoftware
Mural
Miro
Microsoft Office 365
Adobe Illustrator
Adobe Photoshop
Adobe Premier Pro
Adobe Lightroom
ITONICS innovation platform
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Interests
Culture & Arts
Fashion Design
Golf
Personal Development
Teaching
Mentorship
Creative Storytelling
Timeline
Advisory Board Member
Connectd
12.2024 - Current
Applied Generative AI for Digital Transformation
07-2024
Introduction to Large Language Models
08-2023
Google Generative AI Fundamentals
07-2023
PMI Generative AI for Project Managers
01-2023
Principal Consultant, Transformation Strategy
LTImindtree
11.2022 - 06.2023
Engagement Director - Experience Innovation & Strategy
LTIMindtree
11.2022 - Current
Principal Strategy Consultant - Experience Transformation
Wipro/Estee Lauder Companies
03.2022 - 10.2022
Sr. Lead Retail CX Strategist
The Marketing Store/HAVI
06.2021 - 02.2022
Adjunct Professor
Thomas Jefferson University
05.2021 - 06.2022
Google Foundations of UX Design
10-2020
Strategy Director
Parsons Entrepreneurial Lab (ELAB)
06.2020 - 02.2021
Master of Science - Strategic Design & Innovation Management
Parsons School of Design
05.2019 - 01.2021
CEO & Co-Founder
Thread Mechanics
06.2016 - 08.2019
Principal & Founder
Xclusive Identity Design Studio
04.2013 - 03.2016
Creative Director & Founder
Halfounceoflife Clothing Co.
03.2010 - 08.2019
B.S. - Multidisciplinary Studies
West Virginia University
01.2005 - 01.2010