Figma
Tony Dang
Design & Innovation Strategy Executive
Brooklyn,NY
Summary
Experienced global design and innovation executive with a successful track record in leading enterprise-wide transformations and scaling world-class design capabilities. Skilled at partnering with C-suite stakeholders to drive digital transformation through strategic innovation and human-centered design, resulting in measurable outcomes that generate significant business impact. Recognized for pioneering LTIMindtree's 'Innovation as a Service' offering and driving successful multi-million-dollar M&A strategies.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
5
5
Certificates
11
11
Design Leadership
Accomplishments
- Delivered $50M in business impact through enterprise-wide design and innovation initiatives.
- Recognized for developing scalable methodologies that improved operational efficiency and CX delivery.
- Published thought leadership on digital transformation strategies, influencing industry standards.
Skills
Design Leadership
undefinedWork History
Engagement Director - Experience Innovation & Strategy
LTIMindtree
11.2022 - Current
- Lead company first $100M+ M&A tech due diligence, shaping TCMA blueprint for BrandMuscle, SproutLoud & Ansira.
- Established company's first "Innovation as a Service" offering, generating $10M+ in incremental revenue & opening new market opportunities.
- Spearheaded the P&G Co-Innovation Charter, delivering 6 disruptive innovation POCs within 8 months.
Principal Consultant, Transformation Strategy
LTImindtree
New York, NY
11.2022 - 06.2023
- Partner with C-suite stakeholders to define & execute digital transformation strategies, achieving 32% reduction in service requests & 20% improvement in CX adoption rates.
- Developed comprehensive service blueprints & methodologies for innovation delivery.
- Built & managed relationships with key stakeholders across global teams.
Principal Strategy Consultant - Experience Transformation
Wipro/Estee Lauder Companies
03.2022 - 10.2022
- Co-led a global employee experience transformation initiative, impacting 100K+ employees & delivering a 24% improvement in IT service delivery.
- Designed comprehensive service blueprints, reducing operational friction by 32% and saving $1.5M annually in service costs.
- Led Art of the Possible workshop aligning cross-functional leadership across all ELC global brands on behavioral & process improvements. Formulated experience strategy employee satisfaction by 28%.
Adjunct Professor
Thomas Jefferson University
05.2021 - 06.2022
- Designed and taught a Strategic Brand Management curriculum integrating human-centered design principles and brand strategy
- Achieved a 98.32% student satisfaction rating while increasing student engagement by 20% through dynamic teaching methodologies
Sr. Lead Retail CX Strategist
The Marketing Store/HAVI
06.2021 - 02.2022
- Directed the agency's first large-scale CX research initiative for McDonald's National, generating $170K in incremental revenue and expanding project scope by 18%
- Directed design/testing of customer experiences, enhancing user experience across digital channels & boosting adoption by 29.8%
- Developed innovative retail strategies that improved team collaboration by 20% and enhanced user experience across digital channels
- Created proprietary CX measurement tools, driving adoption, providing actionable insight & enhancing efficiency by 40%.
Strategy Director
Parsons Entrepreneurial Lab (ELAB)
06.2020 - 02.2021
- Implemented a 7-point strategy for brand repositioning, increasing newsletter subscriptions by 32% and engagement by 27%
- Facilitated incubator workshops and entrepreneurial mentorship programs, fostering innovation and strategic growth
Advisory Board Member
Connectd
12.2024 - Current
- Provide guidance to startups, focusing on scaling operations, optimizing user experiences, and developing sustainable business models.
- Mentor founders on leveraging innovative human-centric UX strategies to align with growth objectives.
CEO & Co-Founder
Thread Mechanics
06.2016 - 08.2019
- Achieved a 330% growth rate over three years by streamlining operations and implementing an innovative go-to-market strategy
- Grew client base by 160 accounts within nine months, generating $176K in first-year revenue
Principal & Founder
Xclusive Identity Design Studio
04.2013 - 03.2016
- Built and managed a portfolio of 80 clients, generating $281K in revenue within 2.5 years
- Delivered multi-channel marketing campaigns, achieving a 20% quarterly sales increase and securing acquisition with a 21% ROI
Creative Director & Founder
Halfounceoflife Clothing Co.
03.2010 - 08.2019
- Launched and scaled a private-label menswear brand, achieving an 18% increase in operational cash flow and a 21% gain in net profit margins
Education
Master of Science - Strategic Design & Innovation Management
Parsons School of Design
New York, NY 05.2019 - 01.2021
B.S. - Multidisciplinary Studies
West Virginia University
Morgantown, WV 01.2005 - 01.2010
Certification
Applied Generative AI for Digital Transformation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeGig WorkContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionPaid time offTeam Building / Company Retreats401k matchStock Options / Equity / Profit Sharing4-day work weekSoftware
Mural
Miro
Microsoft Office 365
Adobe Illustrator
Adobe Photoshop
Adobe Premier Pro
Adobe Lightroom
ITONICS innovation platform
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Interests
Culture & Arts
Fashion Design
Golf
Personal Development
Teaching
Mentorship
Creative Storytelling
Timeline
Advisory Board Member
Connectd
12.2024 - Current
Applied Generative AI for Digital Transformation
07-2024
Introduction to Large Language Models
08-2023
Google Generative AI Fundamentals
07-2023
PMI Generative AI for Project Managers
01-2023
Principal Consultant, Transformation Strategy
LTImindtree
11.2022 - 06.2023
Engagement Director - Experience Innovation & Strategy
LTIMindtree
11.2022 - Current
Principal Strategy Consultant - Experience Transformation
Wipro/Estee Lauder Companies
03.2022 - 10.2022
Sr. Lead Retail CX Strategist
The Marketing Store/HAVI
06.2021 - 02.2022
Adjunct Professor
Thomas Jefferson University
05.2021 - 06.2022
Google Foundations of UX Design
10-2020
Strategy Director
Parsons Entrepreneurial Lab (ELAB)
06.2020 - 02.2021
Master of Science - Strategic Design & Innovation Management
Parsons School of Design
05.2019 - 01.2021
CEO & Co-Founder
Thread Mechanics
06.2016 - 08.2019
Principal & Founder
Xclusive Identity Design Studio
04.2013 - 03.2016
Creative Director & Founder
Halfounceoflife Clothing Co.
03.2010 - 08.2019
B.S. - Multidisciplinary Studies
West Virginia University
01.2005 - 01.2010
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