Tony Heigl

• Greeting, qualifying, recommending, and closing deals with customers
• Providing information on product features and related items to sell and upsell an entire project
• Selling extended service protection (warranty) and financing plans
• Negotiating payment options
•Monitoring the company's profile on Facebook and contacting prospective clients
• Providing fast and friendly service to customers that enter the store
• Responsible for actively seeking out customers to assess their needs and provide assistance
• Maintaining the in-stock condition of assigned areas and ensuring that they are clean, shoppable, and safe.
• Following up with customers, enabling transactions, from pre-qualification to delivery, and ensuring the highest level of customer satisfaction possible

• Qualified buyers by understanding their requirements and interests - matched requirements and interests to various car models
• Closed sales by overcoming objections and negotiating price
• Completed sales or purchase contracts, explained and offered warranties, services, and financing options
• Demonstrated automobiles by explaining characteristics, capabilities, and features
• Led drivers to test-drive experiences
• Collected payment; delivered purchased cars
• Developed new buyers by maintaining rapport with previous customers
• Recommended and performed trade-ins
• Explained and sold warranties and services
• Studied characteristics, capabilities, and features of cars, and compared competitive models
• Recommended sales campaigns and customer promotions to management
• Provided sales management information by completing reports

• Installed auto glass and other Safelite AutoGlass products with approved methods
• Sold other products and services during the installation
• Utilized the proper tools and techniques to ensure efficient, timely, and quality installation service for Safelite Group customers
• Ensured required work records were completed and turned in to the appropriate person or location
• Performed auto glass repairs as needed, focusing on quality workmanship and excellent customer service
• Maintained a safe and acceptable driving record in accordance with the company's policy
• Maintained a working knowledge of my Mobile Resource Management (MRM) device
• Ensured cleanliness and organization - keeping all equipment, materials, and areas of operation in conformity with health and safety regulations and requirements

• Conducted fitness consultations for new clients, including pre-participation screening, medical history, lifestyle questionnaire, and goal setting to assess and recommend personal training programs
• Developed and delivered safe, professional, exciting, and comprehensive personal training programs to ensure clients were satisfied with their workout program and remained motivated to attain their personal fitness goals
• Monitored and instructed clients during personal training sessions on the safe and effective use of strength training equipment, cardiovascular and flexibility
• Completed and maintained accurate and current client files
• Prospected new clients, offering personal training programs to gym members

• Created a new system for mobile metabolic testing through a medical device called the Bod Pod
• Implemented the new mobile metabolic testing unit featuring the Bod Pod at all Club Fitness locations
• Developed and sold nutritional plans and specific cardiovascular programs according to each individual's resting metabolic rate
• Trained over 400 personal trainers on how to sell the new service to their clients

•Partnered with the membership sales team to help new members achieve their fitness goals through personal training
• Persuaded gym members to purchase personal training packages
• Responsible for achieving the monthly revenue goal established by the Fitness Manager
• Conducted service appointments with members which includes body fat analysis, nutritional counseling, proper use of fitness equipment, the proper form of exercises, etc.
• Advised members on ways to achieve their fitness goals
• Developed individualized exercise programs consistent with our members' personal fitness and exercise goals
• Continually monitored and assisted members to ensure proper form is used when performing exercises
• Ensured facility cleanliness and tidiness

• Developed new models and prototypes to better meet healthcare market needs and drive competitive differentiation
• Determined feasibility of models, and defined and implemented systems to measure ROI
• Performed data analysis as part of beta testing & focus groups of new models
• Lead business plan to launch new products in the market
• Attended medical conventions to introduce and sell products to potential buyers, such as hospitals and physicians
• Participated in the development of two innovative products in the market: liquid crystal temperature monitors and infant heal warmers