Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Charles "Tony" Lastrapes

Tacoma,WA

Summary

Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Night Auditor

McMenamins Elks Temple
06.2021 - Current
  • Responsible for all guests that checked in after standard business hours and answering any questions
  • Responsible for auditing all guest information from the day and creating a completed report for management by the next morning
  • Assisted in making sure that nothing interfered with the comfort of the guests.
  • Generated and printed daily financial reports to track hotel performance.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.

Night Auditor

Hampton Inn & Suites
08.2020 - 05.2021
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Generated and printed daily financial reports to track hotel performance.
  • Updated customer accounts with add-on room charges, minibar use, and room service bills.

Certified Pool Operator

Hampton Inn & Suites
01.2019 - 01.2021
  • Knowledgeable in the operations, techniques, and skills required for pool and spa chemical safety.
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Wrote and revised maintenance procedures.

Night Auditor

Hampton Inn & Suites
12.2018 - 07.2020
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Generated and printed daily financial reports to track hotel performance.

Electrical Shop Supervisor

U.S. Navy Active Duty
01.2012 - 06.2014
  • Responsible for the assignment of tasks and schedules to those under my direction
  • Trained other employees on how to operate scanners for inventory counts.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Checked incoming orders and organized new stock.

Skills

  • Military Veteran
  • Accounting Principles
  • Customer Service
  • Strong Work Ethic
  • Inventory Oversight
  • Office Supervision
  • Punctual and Dependable
  • Recordkeeping
  • Problem-Solving
  • Teamwork and Collaboration

Certification

  • Certified Pool Operator, 2020 - 2025
  • Class 12 Mixologist, WA Liquor and Cannabis Board, 2021 - 2027
  • Washington State Food Worker Card,

2021 - 2023

Timeline

Night Auditor

McMenamins Elks Temple
06.2021 - Current

Night Auditor

Hampton Inn & Suites
08.2020 - 05.2021

Certified Pool Operator

Hampton Inn & Suites
01.2019 - 01.2021

Night Auditor

Hampton Inn & Suites
12.2018 - 07.2020

Electrical Shop Supervisor

U.S. Navy Active Duty
01.2012 - 06.2014

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Charles "Tony" Lastrapes