Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Antonio Resper

Capitol Heights,MD

Summary

Multi-talented team leader able to take on any required task and adapt to changing conditions with resourcefulness. Dedicated to business success, eager to develop additional skills & advance professionally. Reliable team player and strong communicator while being able to consistently meet customer satisfaction and company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Part Sales Manager

AutoZone
05.2023 - Current
  • Collaborated with other departments for smooth coordination of orders, deliveries, and overall customer experience.
  • Resolved customer complaints swiftly and professionally, ensuring repeat business and positive reviews.
  • Cultivated a positive workplace culture by promoting open communication between team members.
  • Streamlined inventory management with consistent monitoring and timely reordering of parts.

Assistant General Manager

Planet Fitness
05.2023 - 08.2023
  • Recruited and hired associates to meet business needs and requirements.
  • Managed day-to-day operations, ensuring high levels of customer service and satisfaction.
  • Analyzed data to identify areas of improvement and develop strategies to increase sales.
  • Performed weekly inventory audits to ensure accuracy of stock levels, pricing and product placement.

Team Lead

Planet Fitness
12.2021 - 05.2023
  • Trained new team members by relaying information on company procedures and expectations.
  • Coached team members in techniques necessary to complete job tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.

Sales Associate

H&M - Hennes & Mauritz
02.2020 - 10.2020
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Set and achieved company defined sales goals.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Maintenance Worker

Walmart
08.2018 - 02.2019
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Performed preventive maintenance and repairs on various types of equipment.

Education

High School Diploma -

Suitland High School
District Heights, MD
01.2015

Skills

  • Customer Service
  • Computer Skills
  • Clear Communication
  • Willingness to Learn
  • Team Leadership
  • Quick Learner
  • Time Management
  • Cash Handling
  • Retail Sales
  • Planning and Organization
  • Sales analysis
  • Operations management

Certification

  • CPR Certification
  • Parts Expert, AutoZone - 34hrs

Timeline

Part Sales Manager

AutoZone
05.2023 - Current

Assistant General Manager

Planet Fitness
05.2023 - 08.2023

Team Lead

Planet Fitness
12.2021 - 05.2023

Sales Associate

H&M - Hennes & Mauritz
02.2020 - 10.2020

Maintenance Worker

Walmart
08.2018 - 02.2019

High School Diploma -

Suitland High School

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