Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tooba Safi

15300 Eastwood Ave

Summary

I have seven years of dedicated experience at NYX Professional Makeup , I bring a deep understanding of the brand’s vision, values, and customer experience. Starting in retail and progressing to a Pro Artist Lead. I’ve developed a comprehensive skill set that includes operations, content creation, artistry, marketing education, and in store activations. My ability to drive sales through impactful training and engaging content, combined with hands-on experience in both field and corporate-facing functions, positions me as a versatile and valuable asset.

My history with the brand reflects not only loyalty but proven adaptability and growth within a fast-paced, innovative beauty environment. I am passionate about continuing to contribute to NYX’s success bringing creativity, operational insight, and a strong customer first mindset to any role I take on.

Overview

11
11
years of professional experience

Work History

PRO ARTIST LEAD

NYX Professional Makeup
01.2024 - Current

Pro Artist Lead – Lip Marketing Team

  • Collaborated closely with the lip marketing team to develop and execute creative content concepts for new product launches.
  • Created original content showcasing new products,including application techniques, product benefits and trend driven looks for social and marketing channels.
  • Provided in-depth education and training to retail partners to support product knowledge, application techniques, and sales strategies.
  • Participated in A+ DMI (Digital Marketing Initiative) shoots and campaign productions as a makeup artist, ensuring brand aligned artistry execution.
  • Executed makeup looks for high-visibility marketing campaigns and content, maintaining brand standards and trends.
  • Oversaw the organization of product closets, managed inventory, and fulfilled product orders for internal and external events.
  • Supported and guided brand activations, assisting with on-site execution, logistics, and creative direction

PRO ARTIST

NYX Professional Makeup
03.2020 - 01.2024
  • Transitioned from Store Manager to Pro Artist during the COVID-19 pandemic, adapting quickly to brand needs and digital first strategies.
  • Consistently ranked as the top sales performer in Ulta stores, exceeding sales goals and driving brand visibility in a retail setting.
  • Created compelling content to support product launches and education, helping to elevate brand storytelling across platforms.
  • Led retailer education and training initiatives, including the development of custom PowerPoint training decks used to onboard and educate Beauty Barrage field teams.
  • Supported and executed national brand activations, contributing to the creative experience, on-site artistry, and consumer engagement.
  • Participated in A+ DMI shoots, collaborating with cross-functional teams to produce high-quality campaign visuals aligned with brand aesthetics and messaging.

Store Manager

NYX Professional Makeup
08.2019 - 03.2020
  • Oversaw daily store operations, driving sales and achieving key performance indicators (KPIs) through team development, strategic planning, and performance management.
  • Managed a team of employees, providing ongoing coaching, hands-on training, and role-playing strategies to build selling skills and maintain high customer service standards.
  • Hired and onboarded new team members, ensuring alignment with brand values and operational excellence.
  • Led in-store training sessions on new product launches and techniques, fostering a knowledgeable and confident sales team.
  • Performed makeup applications during brand events and promotional activations, delivering elevated client experiences and driving product engagement.
  • Maintained inventory levels and ensured the store’s visual presentation consistently met brand standards and merchandising guidelines.
  • Regularly reported sales performance and operational updates to corporate partners, aligning store goals with broader business objectives.

Assistant Store Manager |NYX Professional Makeup

October 2018 - August 2019

  • Partnered with the Store Manager to support daily operations, uphold brand standards, and drive overall store performance.
  • Trained and educated employees on product knowledge, sales techniques, and brand values to ensure a consistent and elevated client experience.
  • Acted as a key leader on the floor, providing hands-on coaching and operational support to maintain team focus and productivity.
  • Quickly developed in-depth knowledge of the brand, product assortment, and competitive positioning to effectively support sales goals.
  • Managed inventory processes, including stock organization and replenishment, to maintain optimal floor readiness and product availability.
  • Responsible for opening and closing procedures, ensuring operational excellence and security compliance

Beauty Advisor MAC Cosmetics

Ulta Beauty Inc.
11.2016 - 10.2018
  • Provided professional makeup application for special events including weddings, proms, and private appointments, delivering customized looks tailored to client needs and occasions.
  • Consistently upheld brand standards by maintaining a polished appearance and serving as a brand ambassador through artistry and client interactions.
  • Managed and replenished product stock to ensure readiness for appointments and sales opportunities.
  • Drove sales through product education and personalized recommendations, consistently ranking as a top seller.
  • Collaborated with Ulta Beauty as a cross-brand Beauty Advisor, supporting floor coverage and customer service across multiple brands when needed.
  • Delivered exceptional customer service by staying current on beauty trends and product knowledge, helping clients feel confident and empowered.

Product Specialist

MAC Cosmetics
07.2014 - 10.2016
  • Served as the in-store expert on product knowledge, leading education and training for team members on all new product launches, formulations, and application techniques.
  • Delivered exceptional makeup applications for events and daily appointments, working efficiently in a fast-paced environment while maintaining high artistry standards.
  • Consistently exceeded individual sales goals, ranking as a top performer through strong product recommendations and personalized client service.
  • Maintained optimal floor readiness by cleaning, restocking, and organizing product displays in alignment with brand visual standards.
  • Monitored inventory levels, supported stock management, and ensured product availability for both clients and team members.
  • Played a key role in driving team performance by fostering a culture of product knowledge, customer focus, and brand pride.

Education

Associate of Arts - Elementary Education

Queens College
Flushing, NY
05-2012

Skills

  • Education & Training
  • Product Knowledge
  • Sales & Goal Achievement
  • Multitasking & Time Management
  • Team Collaboration
  • Independent Work & Leadership
  • Adaptability
  • Microsoft Office Proficiency
  • Inventory & Merchandising

Timeline

PRO ARTIST LEAD

NYX Professional Makeup
01.2024 - Current

PRO ARTIST

NYX Professional Makeup
03.2020 - 01.2024

Store Manager

NYX Professional Makeup
08.2019 - 03.2020

Beauty Advisor MAC Cosmetics

Ulta Beauty Inc.
11.2016 - 10.2018

Product Specialist

MAC Cosmetics
07.2014 - 10.2016

Associate of Arts - Elementary Education

Queens College