Toomeka Ocean
Indianapolis,IN
Summary
Operations Supervisor with 5 years of experience in optimizing processes and enhancing team productivity. Demonstrates expertise in data analysis, inventory control, and logistics coordination, driving substantial improvements in efficiency and accuracy. Committed to fostering a collaborative work environment and mentoring team members to achieve professional growth and operational excellence.
Overview
2026
2026
years of professional experience
Work History
Operations Supervisor
DHL
Whiteland, IN
2025 - Current
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Inventory control
- Coordinated workflow among team members to optimize productivity and efficiency.
- Conducted regular training sessions for staff on operational best practices and safety protocols.
- Implemented process improvements that enhanced service delivery and reduced turnaround times.
Operations Supervisor
Fullbeauty Brands
Indianapolis, United States
01.2023 - 08.2025
- Led daily operations to streamline processes, resulting in improved efficiency and enhanced team productivity.
- Maintained accurate inventory records and conducted regular audits, ensuring compliance and minimizing discrepancies.
- Analyzed workflow bottlenecks and implemented targeted solutions, leading to noticeable improvements in turnaround times.
- Fostered a culture of teamwork by coordinating cross-departmental projects, enhancing communication and project success.
- Provided mentorship and training to team members, encouraging professional growth and fostering a positive work environment.
- Streamlined inventory management processes, achieving substantial improvements in stock accuracy and reducing order fulfillment times.
- Led a team of 15 in optimizing delivery routes, achieving faster transit times and enhancing customer satisfaction.
- Coordinated logistics operations to streamline package handling, resulting in improved efficiency and reduced delays.
Team Leader
FedEx Express
Indianapolis, United States
02.2021 - 01.2023
Receptionist
La Quinta Inns & Suites
Boca Raton, Florida, United States
03.2020 - 02.2021
- Provided exceptional customer service, fostering a welcoming atmosphere that enhanced guest satisfaction and loyalty.
- Managed front desk operations, effectively reducing check-in times and improving overall guest experience.
- Coordinated with housekeeping and maintenance teams to ensure timely room readiness, leading to efficient operations.
- Handled guest inquiries and complaints, utilizing problem-solving skills to achieve positive resolutions and maintain high standards.
- Executed accurate billing processes and maintained meticulous records, supporting financial integrity and operational efficiency.
Education
AA - undefined
Florida International University
Miami, Fl08.2019
Skills
- Data Analysis
- Inventory Control
- Logistics Coordination
- Process Improvement
- Team Building
- Mentorship
- Project Management
- Scanning
Accomplishments
- Led daily operations to streamline processes, resulting in improved efficiency and enhanced team productivity.
- Maintained accurate inventory records and conducted regular audits, ensuring compliance and minimizing discrepancies.
- Analyzed workflow bottlenecks and implemented targeted solutions, leading to noticeable improvements in turnaround times.
- Fostered a culture of teamwork by coordinating cross-departmental projects, enhancing communication and project success.
Languages
English
Creole
French
Personal Information
Title: Operations Supervisor
Interests
Art
Timeline
Operations Supervisor
Fullbeauty Brands
01.2023 - 08.2025
Team Leader
FedEx Express
02.2021 - 01.2023
Receptionist
La Quinta Inns & Suites
03.2020 - 02.2021
AA - undefined
Florida International University
Operations Supervisor
DHL
2025 - Current