Summary
Overview
Work History
Education
Skills
Timeline
Generic

TOQLIFUL ISLAM

Hamtramck

Summary

Dynamic Branch Operation Manager at Union Bank PLC in Bangladesh with a proven track record in operations management and relationship building. History of keeping operations efficient and compliant. Proficient in safety, security, and confidentiality procedures. Hardworking operations leader with an ethical and diligent approach.

Overview

2026
2026
years of professional experience

Work History

Packer

Champion Foods
New Boston
04.2025 - Current
  • Worked effectively in team environments to make the workplace more productive.
  • Operated a variety of machinery and tools safely and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Branch Operation Manager

Union Bank PLC
Sylhet
12.2020 - 06.2024



*Customer Interaction**: Engaging with diverse clients to address needs and build relationships.
*Transaction Processing**: Handling deposits, withdrawals, and loan applications efficiently.
*Problem Solving**: Navigating issues like discrepancies or technical problems.
*Sales Engagement**: Promoting bank products and enhancing sales skills.
*Compliance**: Understanding and adhering to regulatory requirements.
*Team Collaboration*: Working together with colleagues to meet branch goals.
*Technology Skills**: Using banking software and tools to streamline operations.
*Training*: Participating in ongoing training to stay updated on products and regulations.
*Community Engagement*: Involvement in local events to strengthen community ties.

Teller

Prime Bank Limited
Sylhet
12.2010 - 12.2020
  • Answered customer inquiries regarding bank products and services.

  • Assisted customers in opening new accounts and completing required paperwork.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Performed daily reconciliation of teller drawer within established limits.
  • Maintained accurate records of all transactions and customer interactions.

Money Transfer Operator

Conant Foods & verity (Money transfer Agent)
Hamtramck
  • Maintained accurate records of all transactions and client accounts.
  • Conducted customer service activities in order to facilitate money transfer transactions.
  • Maintained accurate records of all transactions for audit purposes.

Assistant Teacher

kulaura Pouro Balika High School, Kulaura
Moulvibazar
  • Assessed student progress through observation, testing, and feedback from teachers.
  • Evaluated student work using established criteria.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Attended faculty meetings as requested by the lead teacher.

Education

Master Of Business Studies - Accounting

Madan Mohan College
Sylhet, Bangladesh
04-2010

Skills

  • Decision-making
  • Shift scheduling
  • Goal setting
  • Operations management
  • Relationship building
  • Schedule preparation
  • Regulatory compliance
  • Problem solving
  • Workforce management
  • Oral communication

Timeline

Packer

Champion Foods
04.2025 - Current

Branch Operation Manager

Union Bank PLC
12.2020 - 06.2024

Teller

Prime Bank Limited
12.2010 - 12.2020

Money Transfer Operator

Conant Foods & verity (Money transfer Agent)

Assistant Teacher

kulaura Pouro Balika High School, Kulaura

Master Of Business Studies - Accounting

Madan Mohan College
TOQLIFUL ISLAM