Dynamic Branch Operation Manager at Union Bank PLC in Bangladesh with a proven track record in operations management and relationship building. History of keeping operations efficient and compliant. Proficient in safety, security, and confidentiality procedures. Hardworking operations leader with an ethical and diligent approach.
*Customer Interaction**: Engaging with diverse clients to address needs and build relationships.
*Transaction Processing**: Handling deposits, withdrawals, and loan applications efficiently.
*Problem Solving**: Navigating issues like discrepancies or technical problems.
*Sales Engagement**: Promoting bank products and enhancing sales skills.
*Compliance**: Understanding and adhering to regulatory requirements.
*Team Collaboration*: Working together with colleagues to meet branch goals.
*Technology Skills**: Using banking software and tools to streamline operations.
*Training*: Participating in ongoing training to stay updated on products and regulations.
*Community Engagement*: Involvement in local events to strengthen community ties.