Tora Fletcher
Crescent City,CA
Summary
Operations management and customer service. Ability to lead teams effectively while maintaining high standards of cleanliness and safety. Training and mentoring staff, with a strong focus on problem-solving and attention to detail and
productivity.
Overview
26
26
years of professional experience
Work History
Fashion Team Associate
Walmart
06.2019 - Current
- Kept work areas clean, organized, and safe.
- completing jobs quickly and accurately.
- Maintained productive,
- Operated register to process payments and collect cash payment
- Created appealing displays.
- Assisted customers in selecting merchandise.
Merchandise Sorter
St Vincent De Paul Society Thrift Stores
10.2017 - 06.2019
- Maintained clean and organized worksites.
- Stacked items according to weights, sizes, types, and pricing.
- Performed general housekeeping and cleaning tasks.
Store Manager
Dollar General
02.2000 - 11.2010
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally resolving issues to maintain positive.
- Hiring and training ne employees.
- Maintained proper product levels and inventory for merchandise and organized backroom.
- Set store schedules based on store needs.
- Shrink control.
- Checked in venders.
Education
Castle Rock
Crescent City, CASkills
- Decision making
- Customer service
- Problem-solving
- Attention to detail
- Following instructions
- Teamwork
- Positive attitude
- Cleaning
- Computer skills
- Training and mentoring
- Resolving complaints
- Performance assessment
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Task delegation
- Documentation and reporting
- Project planning
- Shift scheduling
- Vendor management
- Multitasking
Timeline
Fashion Team Associate
Walmart
06.2019 - Current
Merchandise Sorter
St Vincent De Paul Society Thrift Stores
10.2017 - 06.2019
Store Manager
Dollar General
02.2000 - 11.2010
Castle Rock
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