Toraino S. Burrows
Plano
Overview
12
12
years of professional experience
Work History
National Accounts Consultant
Southern Glazer’s
03.2024 - Current
- Drive revenue growth managing 500+ B2B clients across 13-state territory with $9.5M+ annual sales volume
- Communicate and provide recommendations for customers, staff training and substitutions
- Achieved top ranking among all national sales consultants for the Central Region with 130% YTD quota attainment in FY2024
- Led all sales national consultants in premium brand sales of Gallo, Terlato, and Deutsch
- Track compliance program timelines, metrics and sales to meet quarterly quotas and goals
- Exceed monthly and annual sales targets through strategic account management and relationship building
Account Manager
AT&T
01.2021 - 03.2024
- Ranked #1 IHE in Richardson Hub Fort Worth team with 370 PPV and 130% attainment FY2022
- Earned prestigious AT&T TEXFACTOR 4x Platinum membership and House of Legends 25x20 recognition
- Consistently exceeded monthly sales quotas while maintaining high customer satisfaction scores over 95%
- Developed and executed strategic account plans for enterprise clients in competitive telecommunications market
Sales Consultant
CONN’S HOME PLUS
11.2016 - 03.2021
- Member of exclusive Million Dollar Writers Club for 41 consecutive months (October 2017 - March 2021)
- Surpassed $120,000 monthly sales quotas across electronics, furniture, and appliances
- Increased store profitability through strategic cross-selling and comprehensive customer account management
- Maintained top salesperson ranking in high-volume, quota-driven retail environment
Information Analyst
DYKEMA GOSSETT PLLC
09.2013 - 02.2016
- Provided specialized IT support for 150+ legal professionals in a fast-paced law firm environment
- Resolved complex software, hardware, and connectivity issues with 95%+ first-call resolution
- Managed daily IT operations ensuring maximum productivity and efficiency for high-billing attorneys
- Implemented proactive troubleshooting protocols reducing support tickets by 30%
Education
Bachelor of Science - Computer Information Systems
Cameron University
Lawton, OklahomaSkills
- SAP and IBM Sapphire proficiency Salesforce management Microsoft Office suite skills
- ITIL v3 qualification
- Remote IT assistance
- Client services management
- Sales process optimization
- Regional management
Accomplishments
- #1 national sales consultant Southern Glazier’s Wine & Spirits (130% YTD attainment, 2024)
- #1 Sales Performance Gallo, Terlato Wines, and Deutch Family Wine & Spirits (2024)
Timeline
National Accounts Consultant
Southern Glazer’s
03.2024 - Current
Account Manager
AT&T
01.2021 - 03.2024
Sales Consultant
CONN’S HOME PLUS
11.2016 - 03.2021
Information Analyst
DYKEMA GOSSETT PLLC
09.2013 - 02.2016
Bachelor of Science - Computer Information Systems
Cameron University