Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Torana Wright

Dallas,USA

Summary

Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

13
13
years of professional experience

Work History

Owner/Operator

The Wrightway Trucking Solutions
05.2023 - Current
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed day-to-day business operations.

CO-FOUNDER/OFFICE ASSISTANT

THE WRIGHTWAY BUILDS A FUTURE FOUNDATION
06.2017 - Current
  • Manage the day-to-day operations for the foundation
  • Basic bookkeeping
  • Event support
  • Prospect for fund raising opportunities, marketing and community outreach
  • Build key relationships with community groups, sponsors, donors and the recipients

SHIPPER/PACKER

DLH SOLUTIONS, INC.
03.2021 - 06.2023
  • Assist inventory manager in receiving supplies and medications by checking deliveries against invoices, barcode scanning items received, reporting discrepancies, sorting orders by area and assisting with put away
  • Independently process and complete shipping and receiving documents to insure correctness of quantities, identification criteria and labeling
  • Assist Pharmacist and Pharmacy Technicians to fill canisters for dispensing machines

MANAGER

PASSAGE OF YOUTH, INC.
06.2012 - 06.2017
  • Managed a residential program for teen foster boys with intellectual and behavioral disabilities
  • Worked with a professional treatment team, which included; psychiatrist, therapist and our agency's team of case workers
  • Monitored the necessary medical/dental care and appropriate schooling, including transportation arrangements to such services were provided by foster parents or other care providers
  • Collaborated with foster parents and care providers to monitor all doctor's appointments and medications
  • Maintained daily, monthly and annual required documentations

SUBSTITUTE TEACHER

THE DALLAS INDEPENDENT SCHOOL DISTRICT
08.2011 - 06.2012
  • Implemented existing lesson plans in a way that ensured consistency and optimal learning, while encouraging the students to participate
  • Followed lesson plans designed by absent teachers.
  • Maintained a well-managed classroom and positive learning environment
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

Education

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

PAUL QUINN COLLEGE
DALLAS, TEXAS
01.1991

Skills

  • Budget Development
  • Business Planning
  • Clerical Support
  • Critical Thinking
  • Customer Service
  • Data Entry
  • Dependable / Reliable
  • Documentation and Reporting
  • DOT Compliance
  • Filing
  • Operations Management / Oversight
  • Order Fulfillment
  • Payroll Processing
  • Personnel / Relationship Management
  • Strong Work Ethic

References

Available upon request.

Timeline

Owner/Operator

The Wrightway Trucking Solutions
05.2023 - Current

SHIPPER/PACKER

DLH SOLUTIONS, INC.
03.2021 - 06.2023

CO-FOUNDER/OFFICE ASSISTANT

THE WRIGHTWAY BUILDS A FUTURE FOUNDATION
06.2017 - Current

MANAGER

PASSAGE OF YOUTH, INC.
06.2012 - 06.2017

SUBSTITUTE TEACHER

THE DALLAS INDEPENDENT SCHOOL DISTRICT
08.2011 - 06.2012

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

PAUL QUINN COLLEGE
Torana Wright