Toray Felix
Jersey City,NJ
Summary
I am a resourceful professional in management operations. I am known for my high productivity and efficient task completion. I possess specialized skills in strategic planning, team leadership, communication between staff, clients and management along with operational improvement. I excel in communication, problem-solving, and adaptability, ensuring execution of business strategies to better team performance as needed.
Overview
2
2
years of professional experience
Work History
Manager of Operations
Selina Chelsea Hotel/ Full Life Hospitality
Manhattan, NY
10.2023 - Current
- As manager of operations I managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- I ensured that our operations were aligned with relevant laws, regulations, industry standards.
- I oversaw inventory management activities including ordering supplies as needed.
- One of the biggest parts of my job was maintaining effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- On many occasions I was able to resolve conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- I negotiated contracts with vendors for services necessary for daily operations.
- I analyzed operational data to identify trends, making data-driven decisions to improve performance of our daily operations.
Audio Visual Technician
Full Life Hospitality
Manhattan , NY
10.2023 - Current
- On the weekends I was hired to be the AV technician while also balancing being a floor manager for our nightclub.
- Maintained AV inventory and supplies and facilitated orders for new equipment.
- Controlled lights, sound and A/V equipment during live productions.
- Ensured compliance with safety regulations when handling electrical equipment.
- Maintained an inventory of all AV supplies such as cables, connectors, adapters.
- Developed strategies to improve sound quality in meeting rooms or auditoriums.
Assistant Manager
Skyline Kicthen and Vine
Reno , NV
03.2022 - 04.2023
- In this manager position I had to be
- I was able to complete thorough opening, closing, and shift change functions to maintain operational standards each day.
- I was able to provide assistance to other employees when needed during peak business hours.
- I delivered excellent customer service by being friendly and accommodating guest needs.
- I greeted customers and provided menus; took beverage orders and delivered drinks.
- I communicated with kitchen staff regarding any special orders or requests from guests.
Education
GED -
Reno High School
Reno, NV06-2020
Some College (No Degree) - Business Marketing
San Diego Business/Leadership
San Diego, CASkills
- Communication improvements
- Budgeting and cost control
- Project Management
- Business Strategy Development
- Problem-Solving
- Customer Service
- Audio mixing
- Remote Support
- Attentive to detail
Affiliations
- I am pursuing a dj/ producer career
- I have played venues in Manhattan such as: Virgo, Make Believe, MFAW, Short Stories, and Mahanata
- Signed to KMS records and No Permit Records
Timeline
Manager of Operations
Selina Chelsea Hotel/ Full Life Hospitality
10.2023 - Current
Audio Visual Technician
Full Life Hospitality
10.2023 - Current
Assistant Manager
Skyline Kicthen and Vine
03.2022 - 04.2023
GED -
Reno High School
Some College (No Degree) - Business Marketing
San Diego Business/Leadership
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