Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Interests
Timeline
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Toraze Davis

Louisville,Kentucky

Summary

Dynamic and dedicated professional with a strong background in customer service at Kroger. Proven ability to build relationships and enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and committed to maintaining a safe and positive environment, fostering teamwork and collaboration in every role.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier/Grocery Bagger

Kroger
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Blender Operator

Better Blend
02.2024 - 04.2024
  • Ensured product quality by conducting regular inspections of blended materials, identifying inconsistencies, and making necessary adjustments.
  • Maintained a safe work environment by adhering to safety protocols, conducting hazard assessments, and promptly reporting any issues.
  • Collaborated with engineering teams to troubleshoot complex mechanical issues impacting blender performance or overall production schedules.
  • Supported inventory management efforts through accurate record-keeping of raw materials usage and finished product output.
  • Cultivated a positive workplace culture that emphasized teamwork, learning opportunities, and open communication among all employees involved in the blending process.

Swim Instructor

Northeast YMCA
06.2023 - 01.2024
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.

Lifeguard

Northeast YMCA
06.2023 - 01.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.

Education

High School Diploma -

Ballard High School
Louisville, KY
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Cash handling
  • Complex Problem-solving
  • ID verification
  • Hospitality and accommodation
  • Problem-solving
  • Honest and dependable
  • Customer service excellence

Accomplishments

  • Resolved product issue through consumer testing.

Affiliations

  • St Michael Orthodox Chruch

Languages

Greek
Limited Working

Interests

  • I like working with my hands and fixing things
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Participating in local clean-up initiatives
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Volunteer Work
  • Reading
  • I enjoy helping others and giving back to the community
  • Personal Development and Self-Improvement

Timeline

Cashier/Grocery Bagger

Kroger
07.2024 - Current

Blender Operator

Better Blend
02.2024 - 04.2024

Swim Instructor

Northeast YMCA
06.2023 - 01.2024

Lifeguard

Northeast YMCA
06.2023 - 01.2024

High School Diploma -

Ballard High School

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