Rebuilt transmissions for optimal functionality, resulting in increased customer satisfaction.
Established strong relationships with suppliers, negotiating favorable terms that benefited both parties involved in transactions related to parts acquisition.
Provided exceptional customer service by thoroughly explaining repair plans and potential costs associated with each project.
Maintained a well-organized workspace, ensuring easy access to tools and equipment for efficient work processes.
Provided excellent customer service by addressing concerns promptly and professionally.
Increased shop efficiency by implementing streamlined workflow processes and organization strategies.
R&R Technician
Performance Transmission
09.2000 - 09.2011
Mechanic Technician
Big-G Auto Repair
Henderson, NV
09.2006 - 06.2011
Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.