Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torent Miller Jr.

Nashville,TN

Summary

Experienced operations leader with over 5 years of success in team management, customer service, and day-to-day store operations. Skilled in strategic planning and problem-solving to improve efficiency and drive results. Consistently meets sales goals while maintaining high standards in store appearance and team performance. Reliable, adaptable, and always willing to go the extra mile to ensure tasks are completed and expectations are exceeded.

Overview

9
9
years of professional experience

Work History

Store Manager

City Gear/ Hibbett’s Sport
10.2022 - Current
  • Manages store employees successfully in fast-paced environments through proactive communication and positive feedback.
  • Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Collaborate with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Analyze sales data to identify trends, informing merchandise selection and pricing strategies.
  • Coordinate staff scheduling to optimize coverage during peak hours while managing labor costs effectively.
  • Increase community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
  • Coordinate in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.

Store Manager

Champs Sports
11.2017 - 10.2022
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented loss prevention measures, minimizing shrinkage and improving store security protocols.
  • Created a positive work environment through effective communication and team-building activities.

Stock

Journeys
05.2016 - 11.2017
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Education -

Covington High School
Covington, TN
05-2016

Skills

  • Time management
  • Conflict resolution
  • Communication skills
  • Leadership
  • Critical thinking
  • Customer service
  • Training and mentoring

Timeline

Store Manager

City Gear/ Hibbett’s Sport
10.2022 - Current

Store Manager

Champs Sports
11.2017 - 10.2022

Stock

Journeys
05.2016 - 11.2017

Education -

Covington High School

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