Torese Fonville
Connectivity Specialist
Flushing,NY
Summary
Professional technician with experience in low voltage systems, ready to excel in this role. Strong background in installing, maintaining, and troubleshooting low voltage electrical systems. Known for effective teamwork, adaptability, and delivering reliable results. Skilled in cable installation, system integration, and ensuring safety compliance. Dependable and results-driven with focus on collaborative success.
Overview
10
10
years of professional experience
Work History
Low Voltage Technician (Contractor)
Crew Force
07.2025 - Current
- Mounted panels for motion detectors, keypads and controls.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
- Demonstrated system use, maintenance and care to customers.
- Achieved consistent accurate results with attention to detail when working with complex schematics or blueprints.
- Supported team members in completing projects successfully through effective collaboration and knowledge sharing.
- Collaborated closely with project managers to ensure timely completion of installations and repairs.
Conference Room Technology Maintenance Contractor
Thought Creek
04.2025 - 05.2025
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Enhanced system performance by troubleshooting and resolving hardware and software issues.
- Improved end-user satisfaction with timely resolution of technical problems through helpdesk support.
- Contributed to successful systems integration efforts during mergers or acquisitions, minimizing disruption to ongoing operations.
- Monitored system performance to identify potential issues.
- Configured and tested new software and hardware.
- Tested new software and hardware prior to deployment.
Lead Audio Visual Technician
Herman UGS
09.2022 - 06.2024
- Maintained excellent working relationships with clients, fostering trust and repeat business.
- Trained junior technicians on best practices, resulting in a more skilled and competent team.
- Conducted regular maintenance checks on all equipment, minimizing downtime due to technical issues.
- Implemented quality control measures to guarantee professional-grade audio-visual experiences for clients.
- Enhanced client satisfaction by efficiently managing AV installations and troubleshooting audio-visual equipment.
- Set up projectors, laptops and microphones for live presentations.
- Performed service and system maintenance as directed.
Service Delivery Manager
Pfizer
10.2018 - 03.2020
- Primary customer interface responsible for the delivery of all services related to enterprise conferencing and collaboration technologies using TMS WebEx tools, services and spaces.
- Scheduled,allocated and appropriated all spaces for Telepresence and WebEx events.
- Supervised installs, builds and breakdowns of video conference rooms and scheduled service teams for repairs.
Audio Visual Technician
AV Design & Intergration
01.2017 - 11.2018
- Tested and calibrated audio and visual equipment to verify proper operation.
- Installation and integration of sophisticated Audio Visual and Video Conference in both residential and commerical locations.
- Installation of large screens, surround sound projectors, security cameras, hydraulics, motorized window treatments, room controls, intercoms, and smoke alarms.
- Conducted inspections and maintained clean and organized worksites.
Lead Technician/ JR Project Manager
Atlantis Partners
02.2015 - 02.2017
- Planned, scheduled, and delegated daily work to team of employees.
- Coordinated technician assignments and workloads
- Provided technical assistance to user of audio visual equipment.
- Maintained inventory records and reported equipment needs.
- Installed and tested equipment to ensure optimal performance.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Education
Science
John Bowne
Flushing, NY06-1995
Skills
- Low voltage wiring
- Access control systems
- Network troubleshooting
- Repair work
- Audio & Visual Technician
- Microsoft Suite
- Equipment Monitoring & Troubleshooting
- Inventory Management
- Cross-Functional Collaboration
- Complex Problem Solving
- Project Management
- Process Management
- Superior Communication Skills
Timeline
Low Voltage Technician (Contractor)
Crew Force
07.2025 - Current
Conference Room Technology Maintenance Contractor
Thought Creek
04.2025 - 05.2025
Lead Audio Visual Technician
Herman UGS
09.2022 - 06.2024
Service Delivery Manager
Pfizer
10.2018 - 03.2020
Audio Visual Technician
AV Design & Intergration
01.2017 - 11.2018
Lead Technician/ JR Project Manager
Atlantis Partners
02.2015 - 02.2017
Science
John Bowne
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