Operations & Logistics
- Directed daily yard operations for a high-volume transportation hub, ensuring seamless logistical flow and strict adherence to service level agreements.
- Leveraged deep technical knowledge of diesel equipment and fleet mechanics to minimize downtime and streamline maintenance requests.
Leadership & Team Building
- Streamlined daily operations to enhance workflow efficiency and reduce delays.
- Managed, evaluated, and mentored a diverse team of drivers, clerks, and assistant managers, providing actionable feedback to develop leadership assertiveness and operational proficiency.
- Authored and distributed regular motivational communications to driver teams, reinforcing a proactive, solutions-oriented workplace culture.
- Spearheaded end-to-end recruitment initiatives, from designing targeted hiring materials for key roles (such as Lead Spotters and Office Clerks) to executing final hiring decisions.
Safety & Compliance
- Collaborated closely with executive safety directors to implement and oversee strict safety protocols across all yard and driving operations.
- Facilitated regular, mandatory safety meetings to ensure site-wide alignment on operational standards and risk mitigation.