Torey Andrews

Developed and implemented procedures to ensure compliance with quality standards. Monitored team performance, identified areas of improvement, and provided feedback to employees. Conducted on-site inspections of products and services to ensure they met quality requirements. Led daily meetings with the Quality Inspection Team to discuss progress, goals, and any issues that arose. Provided training to new team members on inspection techniques, processes, and procedures. Established protocols for documenting non-conforming items found during inspections. Analyzed data from past inspections to identify trends in product defects or customer complaints. Assisted in developing action plans for addressing customer complaints about product quality or service levels. Led and coordinated activities of quality control inspection department, verifying operational compliance with quality processes and procedures. Trained employees in proper equipment use and product testing procedures. Answered customer inquiries and provided accurate information regarding products and services. Developed strong relationships with customers by providing personalized assistance and support. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Remained calm and professional in stressful circumstances and effectively diffused tense situations. Answered inbound calls, chats and emails to facilitate customer service. Upheld quality control policies and procedures to increase customer satisfaction.

Examined products and materials for defects or deviations to remove or discard non-conforming items. Assessed materials, parts and products for conformance with quality control requirements and production specifications. Documented inspection results by completing reports and logs and summarizing and entering data into quality database. Trained newly hired employees by explaining company procedures, job duties and performance expectations. Wrote detailed reports outlining performance, quality and defect rates. Adhered to safety protocols to minimize equipment damage and avoid injuries. Marked materials with grade or acceptance status.

Enter Panels RSA description codes into records of production and standard of information. Enter hourly track of employees. I file reorganize and box all RSU folders. I do daily inventory and count the coding material and boxes. I enter NBD, No Blame Discipline observation sheets into the HSE25 software. I enter daily analysis RSU sheets for 1ST. 2ND. and 3RD shift; Into the production database acrylic 8 hour shifts. I enter react card/event cards into managements reporting HSE25. I confirm and process production orders in the SAP software. Maintain process orders and change processors in SAP format. Process good movements and corrections in SAP format. Check and display all data for stock review and material display in SAP format.

Inspecting mattresses and pillows and making sure the products are functional and meet industry standards. Return all defective items and update defects records. Documented inspection results by completing reports and logs and summarizing and entering data into quality database. Assessed materials, parts and products for conformance with quality control requirements and production specifications.

Reported on non-conformance issues and documented findings in forms to help production staff understand and correct problems. inspect servers and audit check lines. Examined products and materials for defects or deviations to remove or discard non-conforming items. Assessed materials, parts and products for conformance with quality control requirements and production specifications.

Followed safety practices to safeguard against injury and damage to property. Manufactured car and truck doors. Also manufactured and assembled cars on the assembly line. Operated various diagnostic tools to determine repair plans. Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance. Used bolts, rivets and screws to fasten parts.

Examined products and materials for defects or deviations to remove or discard non-conforming items. Documented inspection results by completing reports and logs and summarizing and entering data into quality database. Inspected headlights and tail lights. Adhered to safety protocols to minimize equipment damage and avoid injuries. Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.